Kevin Ho Email & Phone Number

Fremont, Ca, Us

• Produce content including video sizzle reels, video promos, and social campaigns to increase awareness, engagement, and sales conversions for clients including Virtual Vision, Norlase, and Iridex.• Contributed to successes at AAO 2024 (American Academy of Ophthalmology), the Vision Expo West at the Venetian Expo in Las Vegas, and Virtual Vision's Latin America Webinar increasing year-over-year attendance and sales

San Francisco Bay Area

https://www.homade.work/Marketing consultant growing stories into strategies in three lines of businesses.Video Production- Videographer- Clients include LG+ MarketingLive Camera Operator- clients include: Bay Area Sports TV (BAST)Game Development- Art + Marketing, Game Dev Support- Clients include The Strangest Company; flagship title: Spiritem, Trading Card Game- https://www.kickstarter.com/projects/strangestcompany/spiritem-ccgCustom Apparel / Swag- Maker- Clients include 3ink

• Led video productions on new products to support training guidance on emerging technologies• Strived towards same-day efficient turnarounds in order to deliver training to the field faster• Consultant to adjacent cross-functional teams when bandwidth was too tight to support with execution

• Led visual management to provide content that best serves our learners• Produced content including live action videos, animations, photos, and infographics to six lines of businesses: Sales, Service, START, Delivery, Leadership Development, and Collision• Released content for external-facing documents where the team's training was internal-only and was lacking video prior• Established and explored methods to measure training effectiveness considering impact to company KPI/OKRs in efforts to ultimately resolve any ownership concerns with minimal impact to customers’ lives• Produced content beyond field needs with two leadership summits impacting North American leaders—one in-person and one virtual

• Process Lead on design projects for the Collision Repair Learning & Development Team where we provide guidance on best practices to repair Tesla vehicles safely, quickly, and with the car owner's best interest in mind• Oversee our project management tool, JIRA, & lead 10-minute dailies / 30-minute weeklies to ensure proper tracking, team metrics, priorities, & gaps are transparent to upward leadership• Guide decisions of what format of media is most appropriate to simplify the comprehension of complex concepts balancing against a budget of time for delivery Examples would include deciding between photos, 3D renders, illustrations, infographics, animations, live video demos, & print-outs• Collaborate on a daily basis to cross function with Instructional Designers and Subject Matter Experts in order to continue progress when any of our bandwidths is limited• Authored policy, procedures, & templates to document consistency on team Confluence space & ensure standards are maintained throughout designers with the goal of representing the brand, not an individual• Successfully simplified the complex flow path of Crash to Customer Satisfaction (CSAT) into a linear vehicle journey so that a viewer with any level of knowledge in collision repairs can understand

San Francisco Bay Area

• Translated market strategies into stories via videography from concept to post production• Adapted graphic language to ideal storytelling, client image, & compliance to design standards• Jan '18 public release for Namasweat outreached 4.3k views within 24 hours; currently 51.8k views

San Francisco Bay Area

Engaged in experiments based on time & location resulting in highest possible returns

Louisville, Ky & San Francisco Bay Area

Produced print work, brand identities, event marketing materials, apparel designs, ad campaigns, social media campaigns, crowdsourcing strategies, wedding branding, web eCommerce, business websites, independent film storyboards, concept art, commissioned illustrations, & managed creative projects with sub-contractors

Facebook Hq

• Spearheaded experiments for UX and practical applications testing product limitations• Automated in-house tools & authored visual guidelines for data clerks to execute data collection• Recommended best practice methodologies resulting in efficiency gains in KPI metrics• Ensured policy compliance over an Artificial Intelligence emerging technology product development

Mountain View, Ca

Overall duties as Network OpEx since Jan 2014• Influenced 300+ local operators promoting a balance between speed, quality, & consistency• Advised best scalable practices & regional challenges as 5 new North America markets prepared for launchExceptions Team May 2014—Apr 2015• Created reporting tools which reduced Customer Support resources by 89% in a single quarter• Designed & performed audits on operations to evaluate impact on potential failures project-wide• Increased delivery success rate on a focused troublesome apartment complex from 97% to 100% by creating simplified custom maps using Adobe Illustrator to examine scalabilityLearning & Reference Team from 2014—May 2014• Rolled out processes to push logistic boundaries for product assortment & expanded services• Revised/authored standard operation procedures & visual aids across offices nationwide

Mountain View, Ca

Managed a lean team of competent peers to fulfill online same-day orders at one of the highest volume partner locations with 100% accuracy and 0% failures during the project's first holiday rush

Mountain View, Ca

• Made daily recommendations to upward leadership as a boot-on-the-ground in efforts to make process improvements that push same-day delivery limitations• Assisted Scan Ops team in streamlining and documenting a new process for archiving financial data • Assisted Canary Team in on boarding a new high volume partner and troubleshooted on-site operational logistics

Greater San Diego Area

• Developed a rapid prototype setup method with NUKE program which improved our team’s overall speed & throughput• Contributed to The Little Mermaid 3D (2013), Man of Steel (2013), Smurfs 2 (2013) & Disney’s commercial “Been There, Haven’t Done That” (2013)Awarded for The Little Mermaid 3D (2013) for helping complete a complex sequence 4 times longer than average with recognition for same-day completion in front of client representatives from Disney

Sellersburg, In

SeaWorld San Antonio, Texas Project • Directed an ad-hoc team to produce models & signage for a high-stakes client partnershipInnovated submittal process for 3D models including interactive 360° video turntables & photographs which accelerated client approvals using Autodesk Maya, Adobe Flash, & Adobe After Effects

New Albany, Indiana

Guided undergraduate peers to convert C/D averages to A/B test scores in all levels of Algebra and Calculus 1

Louisville And New Albany Locations

Provided expertise in dry media, paper, drawing, sculpting and air-brushing material

Louisville, Kentucky, United States