Cori Nicholls Email & Phone Number

Toronto, Ontario, Canada

* Writing technical product documentation for a library software company. * Maintenance and design of web-based documentation portal (ZenDesk), including a full visual redesign within the first 6 months of employment. * Conducting a UX Study on the information architecture to guide future portal development. * Conducted A/B Testing on email marketing designs to develop a new strategy to reach Partners.* Completed a VPAT on the company's lead product to assist in RFP… Show more * Writing technical product documentation for a library software company. * Maintenance and design of web-based documentation portal (ZenDesk), including a full visual redesign within the first 6 months of employment. * Conducting a UX Study on the information architecture to guide future portal development. * Conducted A/B Testing on email marketing designs to develop a new strategy to reach Partners.* Completed a VPAT on the company's lead product to assist in RFP proceedings. * Presenter and Host at BiblioCon 2022.* September 2022 BiblioValues Award recipient Show less

Langdon, Alberta, Canada

• Providing 24-hour care to family members• Household administration while also managing a home-based business• Returned to University Mar 2019 to obtain Bachelor of Professional Arts

Langdon, Alberta

Entrepreneur of home-based business creating leather notebook covers and accessories.• Maintenance of an e-commerce store (Etsy and Shopify)• Entire lifecycle of production - from concept > prototype > materials sourcing > manufacture > sales and marketing > shipping > customer satisfaction• Conceptualized and branded entire company• Managed social media and digital marketing• Implemented strict quality control measures to ensure values of the organization… Show more Entrepreneur of home-based business creating leather notebook covers and accessories.• Maintenance of an e-commerce store (Etsy and Shopify)• Entire lifecycle of production - from concept > prototype > materials sourcing > manufacture > sales and marketing > shipping > customer satisfaction• Conceptualized and branded entire company• Managed social media and digital marketing• Implemented strict quality control measures to ensure values of the organization were upheld Show less

Calgary, Ab

Audio production company specializing in on-hold messaging production• Developed initial social media strategy for the company• Crafted all social media posts and created a scheduling system to allow SMEs to approve scheduled posts in one sitting

Calgary, Canada Area

A sub-group of AHS Web Communications Team maintaining a large SharePoint-based website to provide timely health information to Albertans. Team was distributed across multiple agencies, departments, and cities.• Maintained training documentation and trained staff on SharePoint functionality• Performed content management on a large SharePoint-based website ensuring adherence to established branding and style guides• Executed Quality Assurance and User Experience testing as required

Calgary, Canada Area

Worked within the Information Technology Services department of a large Canadian K-12 school district to communicate and guide corporate change and technology initiatives.• Managed training and communications projects around the Enterprise SharePoint Portal Project• Facilitated classroom training for internal staff

Calgary, Canada Area

Worked within the Information Technology Services department of a large Canadian K-12 school district to communicate technology initiatives.• Built departmental Intranet to over 500 indexed pages to support department objectives• Created and maintained a repository of process documents and technical documentation• Developed and executed a communication strategy to support the implementation of a corporate password security initiative• Established department Intranet branding and… Show more Worked within the Information Technology Services department of a large Canadian K-12 school district to communicate technology initiatives.• Built departmental Intranet to over 500 indexed pages to support department objectives• Created and maintained a repository of process documents and technical documentation• Developed and executed a communication strategy to support the implementation of a corporate password security initiative• Established department Intranet branding and style guides Show less

Calgary, Canada Area

Administration of online learning for the Health and Community Care department including: WebCT administration, support and training, course development (including multimedia), course maintenance, graphic and web design, help desk support

Calgary, Canada Area

Entry of product into database, Creation of web graphics and banners, assisting web team on any projects

Calgary, Canada Area

Multimedia development for the Centre for Learning, Development of interactive media pieces for use in WebCT, Formatting and revision of HTML documents, Creation of educational graphics

Calgary, Canada Area

Co-ordination of a Computer Training facility, Troubleshooting technical and software problems, Web design, Registering students and handling classroom bookings, Assisting students during open lab times, Creation of course schedules, Marketing the Learning Centre to City of Calgary staff

Bachelor Of Professional Arts, Communication Studies

Graduated with Distinction

Diploma, New Media Production And Design

Activities and Societies: Communications Director: Alberta New Media - SAIT chapter Graduated with honours (GPA 3.93)

Marketing Management

Achieved a well-rounded education in marketing and business administration