Khusbu B. Email and Phone Number

- Built dashboards in Metabase using SQL for monitoring key metrics like GMV, AOV etc.- Served as a bridge between Acquisition and Retention pods during the phase 1 of the kiosk buisness model, achieving an active to live kiosk conversion rate of 90+%.- Monitored the functionalities, prod sanity of replenishment service and flow between other dependent services like IMS, PO and POD. - Worked together with engineering, operations, and customer service teams to ensure the end-to-end implementation and success of the replenishment service.- Closely monitoring the product development and working with developers for bugs and fixes.- Ideated and implemented dynamic replenishment logic, which led to an increased ATV by ~30% and decreacsed overall logistics cost.- Built a tracking system for cash collection from kiosks as well as routing plan for AEs and designed an automated segregation system which helped to minimise the inventory risk.- Brainstorming with cross-functional teams for further improvements in replenishment logic, flow of services, and development of product features to solve customer problems.

- Analysed the user behaviour, revenue and sales trend. - Helped team in finding out and resolving data discrepancies across services and databases to ensure proper integerity and unity of the service flows.- Ensured data sanity of dashboards for key performance metrics like GMV, AOV, DAU etc.

- Writing quality blogs for clients from various industries ranging from handicraft to IT. - Curating short-form as well as long-form content consistent with SEO guidelines to enhance the rankings on the search engine page. - Effective keyword research, content research and keyword placement.

- I was responsible for writing blogs on various topics ranging from lifestyle to technical topics. - Optimising blogs for SEO by implementing effective keyword placement, using appropriate writing style and properly structuring the blog as per the YOAST guidelines.- Brain-storming effective meta title and meta description to increase the rankings of the articles.- Curated long-form social media content.- Proof-reading and editing technical blogs.- Brain-storming content ideas for client website and social media page.

- Assisted the finance and accounts team by making entries in the books of accounts using Tally ERP.- Preparing Fund utilization reports for individual donors using MS- Excel,- Issuing invoices of the donations received for Covid-19 aid.- Reconciling and preparing spreadsheets for final audit. - Undertook compliance analysis for the then upcoming fellows.