• Conducted research and gathered key information for use in upcoming project planning.• Answered phone calls and responded quickly and effectively to all emails.• Managed online communications from social media, email and website sources.• Provided outstanding service to stakeholders, promoting effective and lasting business relationships.• Edited project documentation for grammar and spelling errors resulting in error-free paperwork.• Lead projects with the University for CWU Welcome Week• Edited and worked behind the scenes of EDA website.• Worked various community events throughout Downtown Ellensburg such as Hoedown in the Downtown, Buskers in the Burg, Night Markets, Historic Pub Crawl.

• Answered telephone calls to provide information and schedule new appointments.• Offered exceptional service and support to walk-in and scheduled clients.• Ensured an enjoyable experience for all clients.• Educated all clients on the tanning process as well as health benefits/concerns, skincare and wellness to promote a happy lifestyle.• Minimized infection risks by using required solutions and procedures to clean and sanitize all beds and services.