Kiley Brown Email & Phone Number

Responsible for delivering all aspects of the company's marketing activities. Creating and implementing business development strategies.Management of regular calendar of marketing activities including all website content and social media with SEO and paid advertising forming part of this work.Promotion of company to support sales leads through relevant channels to meet agreed KPIs.Creating content or outsourcing copywriting, including managing agencies that the company works with.Overseeing CRM for marketing purposes as well as producing and managing all marketing collateral.

Freelance consultant for small businesses, providing digital marketing, website support, software research and system implementation

Coventry, United Kingdom

Working across all three Bablake Schools (3-18 age group) to develop, establish and maintain marketing strategies to meet the School’s marketing and admissions objectives. Including full day to day management responsibilities for website, social media and events campaigns for current and prospective pupils and parents.

Coventry, United Kingdom

Teaching Undergraduate, Masters and Postgraduate Researchers a variety of skills subjects including:- Project Management- Organising events- Time Management- Delivering Effective PresentationsActing as a reflective Coach to students undertaking the Warwick Skills Portfolio Award.- offering guided advice on journals and students' reviews- suggesting next steps for involvement and development- making sure students are 'on track' for the award

- Networking and managing effective working relationships with stakeholders (internal/external) - Developing and implementing marketing plans to promote events and services - Managing and promoting ‘Recruiting for Growth’ SME branding campaign within wider marketing context of Student Careers and Skills- Continuous review of competitor analysis through market research including focus groups, surveys, feedback and networking face to face; using knowledge gained to inform and shape strategies for employer engagement- Establishing and using effect recording, monitoring and evaluation of client relationships - Developing and delivering employer events related to agreed initiatives

Nhs Centre For Involvement

• Coordination of all news and press items related to NCI – including the management of relationship with current media monitoring service providers. • Writing press releases – up to 2/week (published in various national websites and publications) • Management of staff including initial and on-going training and day to day activities • Day to day running of the three online social networks belonging to the Department of Health ­ Moderating content using a bespoke CRM system­ Developing and delivering effective and high quality marketing services­ Creating monthly summary reports to the Senior Management Team­ Making recommendations based on progress, activity, identified risks and other factors­ Planning and implementing strategic marketing initiatives in order to communicate support for the overall Centre objectives• Managing and updating content on all websites including news, blogs, calendar of events, case studies and resources; this also included managing volunteer staff and bloggers/contributors to the networks and websites• Liaising with external contractors on projects/services tendered by the communications team• Promotion and marketing of NCI as part of the Communications directorate • Proofing and editing all materials both internal and external for quality assurance• Representing NCI and attending conference and networking events with promotional materials • Planning, implementing and marketing the National Annual Conference/Awards project; this included all aspects of project management including planning and operational outputs with an emphasis on marketing and promotion of the Centre's research findings• Running events and other services that were part of a strategic visibility campaign (photography, promotional videos, branding and promotional materials)

Stretton Under Fosse

Responsibilities include: - To ensure that legal, statutory and other provisions governing or affecting the running of theCouncil are observed and the Council’s obligations to insure are properly met- To prepare agendas for meetings of the Council and its committees; to attend such meetings and prepare minutes for approval- To receive and respond to correspondence and documents on behalf of the Council- To study reports and other data and to discus matters with the Council - To draw up proposals for consideration by the Council and to advise on practicability and the likely effects of specific courses of action- To monitor the implemented policies of the Council to ensure they are achieving the desiredresult and where appropriate suggest modifications- To act as a representative of the Council as required

• Providing comprehensive administrative support service to senior colleagues• Handling highly confidential information related to the school organisation review and the implementation of the Strategic Approach adopted by Cumbria County Council. • Managing the operations and day-to-day running of the Team – Managing diaries, arranging meetings, making travel and accommodation arrangements, answering queries etc• Developing and maintaining positive working relationships with schools, colleagues across the Council’s directorates and other educational partners – Networking• Producing letters, memos, reports, emails, presentations and other documents/communications required by the Team whilst maintaining high levels of attention to detail and quality of work; working to tight deadlines requiring strict planning and prioritisation.

• Project Manage team of six staff on several client accounts from start of contract through all milestones to completion including reports, final training and consulting on site management• Coordinate and maintain all schedules relating to the working team – call schedules, report due dates, internal and external contract schedules and presentation and delivery dates for clients – Managing the Operations sector of the business• Determine best practice for both the internal and external company in order to motivate and improve performance standards• Research current clients and prospective market competitors to manage current contracts and help to secure new caseloads• Prepare monthly and quarterly statistical data for clients in a professional structure along with full reports on the data collected where applicable • Record and make mystery calls to clients’ Switchboard or Customer Relations operators• Analyse recorded calls to clients’ Switchboard or Customer Relations operators• Data entry and analysis of all recorded calls in Excel format• Creating tables and graphs in Word and Excel using monthly and quarterly statistics and data. • Attending off-site client meetings to discuss current contract and contract renewal along with the presentation of reports and data relevant to the client’s current performance. • Writing individual operator reports periodically for clients and assisting in other report writing.

My main responsibilities included: - Delivering maximum impact and exposure by pro-actively marketing our clients’ goods and services directly to people in their homes, businesses and at organized events. - Motivating myself and other self-employed field representatives in a team atmosphere. - Representing the client in a positive manner. - Providing customer service by confidently answering any general queries. - Offering consumers a strong reason to utilise the client’s product or service.

Newton Reigny, Cumbria

• Management and full responsibility for all accounts including marketing and advertising on two regular publications: The Great British Golf Course Guide and The Great British Wedding Guide • Sales for increased marketing and profile of accounts in publications • Development and management of record keeping systems • Coordination of publication sales into distributors local, national and international • Development of separate marketing plans for sales of advertising to venues included in the publications and marketing for distribution of finished products • Budget management and commission for overall projects and individual accounts

Bachelor Of Arts - Ba, Communication Studies, Gpa 2.22 Equivalent Of 1St Degree In The Uk

Certificate, Journalism

Activities and Societies: Warwick Bears Ultimate FrisbeeCertificate offered through the Centre for Lifelong Learning - Open Studies

Preparing To Teach In The Lifelong Learning Sector - Certificate, Adult And Continuing Education And Teaching, Pass

Teacher Training

Certificate, History

Activities and Societies: Warwick Bears Ultimate FrisbeeCertificate offered through the Centre for Lifelong Learning - Open Studies

Bachelor Of Arts, Communication Studies, 3.33 Gpa = 1St Degree

Activities and Societies: Lambda Pi Eta - National Communication Association Honor Society, KQAL University radio stationMinors in Mass.