Kim Bell Email & Phone Number

Calgary, Alberta, Canada

• Established KPIs, metrics, and reporting standards across all departments. Produced data collection tools to facilitate the easy gathering of required data.• Implemented PowerBI dashboard reporting at department, organization, and board levels. • Improved and supported operational effectiveness and process efficiencies through the implementation of KPIs metrics and dashboard reporting. Played a leading role in transforming the organization into a data-driven organization. •Analyzing market and business trends, competitor behaviors' and healthcare data analytics to exceed patients needs, innovate within the sector and challenge healthcare standards.• Informing and aligning team strategies with current information, insights, and recommendations. • Driving continuous growth and improvement by offering detailed operational support through reporting, deep dive analysis, and cross-functional collaboration. This analysis helps pinpoint new growth and improvement opportunities.• Owning all aspects of marketing analytics including; requirements gathering, data integration, analysis, crafting recommendations, and translation of findings to stakeholders internally and externally.• Donor database management. Ensuring functionality, clean data, and seamless integration across various teams.

Canada

•Supports the development & leads the implementation of multiple fundraisingcampaigns simultaneously. Maintains company project management tools.•Coordinates campaign timelines & ensures on-time delivery of all campaigncomponents while remaining within budgets.•Fosters relationships with vendors including printers, Canada Post & media agents. Obtainsestimates & submits production orders.•Oversees quality control, internal proofing, print proof review & live-laser sign-off.•Assists strategists with client fundraising goals, client annual planning & campaign production efficiencies.•Analyzes campaign results & provides reports for client analysis & annual strategyplanning.

Remote

•Partnering with the CEO on all administrative and strategic initiatives with plan being to take over all administrative tasks.•Proactively support the CEO so they can spend more time growing the business.•Operations evaluation and improvement - process and system reviews.•Light bookkeeping including invoicing, A/P, and A/R.•Data entry and reporting on month end financials, customer satisfaction, and other success metrics.•Administration relating to grant applications, license renewals, awards, team speaking engagements, and other events.•Project Management.•Inbox management.•Organization of client gifting initiatives and team building events.•Scheduling and coordination of appointments and meetings for the CEO.•Management of careers page to ensure ads are always up to date and represent clients well.

Vancouver, British Columbia, Canada

•Bookkeeping, administration and executive assistance for a non-profit.•Processing of payroll, commission, vacation/sick pay and year end reports.•Managing families budgets and running budget forecasts. Responding to billing andbudget inquiries and building strong client relations.•New client inquiries and eligibility assessments.•Onboarding of new clients andproviding tailored therapy recommendations.•Handling and processing of highly confidential and sensitive information.•Liaising with government, charities and non-profits on invoicing and funding matters.•Supporting clinicians and staff with booking and scheduling.•Editing and proofreading all documents, training materials and correspondence.

Vancouver, British Columbia, Canada

•Developed, implemented, and managed business plans to promote profitable food and beverage sales for the day business.•Oversaw front of house personnel from initial interview, hiring and training to continuous progression, upskilling and cross training. Developed materials and courses for on-boarding and training.•Produced front of house schedule using online platforms. Effective scheduling reduced labour costs while maintaining excellent service & profit standards.•Promoted a positive atmosphere and strived to provide each customer with exceptional food and service. •Inventory calculation on weekly and monthly basis and ordering of all front of house supplies. •Booking and payroll administration (online platforms and manually), invoicing and P&L statement tracking.

Glasgow, United Kingdom

•Developed business model and relationships with key stakeholders to operate in over 30 health clubs. •Gained momentum through referrals, ongoing training, and business development, teaching 25 group classes per week.•Cultivated positive relationships with class participants by teaching a variety of challenging and entertaining group fitness classes while inspiring healthier habits.•Administrative and bookkeeping duties- weekly and monthly invoicing, bookkeeping and expense reports. Year-end tax returns. Weekly appointment setting and scheduling.

Glasgow, United Kingdom

•Responsible for development, implementation and success of group exercise timetable and the programs offered within it. Produced class and staff schedules to best meet company and client’s needs.•Liaised, negotiated and purchased products from external companies to offer their services within the club.•Department management, leadership and training and development. Performance reviews, hiring and terminating of employees.•High level bookkeeping, administration, and data entry/analysis. Duties included, department payroll, invoicing, bookkeeping, budgets, and budget forecasting, department inventory and ordering.

Melbourne, Australia

•Trained in extensive sales techniques by Head of Sales, VA Australia covering objection handling, sales techniques, presenting and the selling cycle.•Increased sales by fostering relationships with customers, implementing business strategies, and suggesting areas for improvement.•Created detailed sales presentations to communicate product features and market data.•Exceeded first month's sales target by 40%, contributing to club becoming the top performing VA club in Melbourne.

Glasgow, Scotland, United Kingdom

Bachelor Of Arts (Ba), Law And Economics, Second Class Honours (Lower Division)

• Developed a strong analytical and problem solving mind-set from the Economics training, with skills to compose, understand and evaluate.

Education record