Kim Brown Email and Phone Number

Advised new/ potential, transfer, and former Alamo College students and their support on the enrollment process and culture of Northwest Vista CollegeLead projects provided by Senior Advisors, Coordinator, and Associate Director Screened students with Banner 9 to ensure students' records are accurate Reached out to other departments to correct discrepancies on students' accountsManaged Peer Mentors and Work Studies to ensure potential students are being assisted in a timely mannerAssisted and lead in Campus Tours, New Student Orientation, and College Connections

Assisting management to ensure staff consistently provides excellent customer service and informs customers about special promotions, magazine subscriptions, reservations, pre-owned games, new items arriving (phone call lists) and the videogame trade-in programCounting, balancing and reconciling daily business transaction totals, ensure store has sufficient cash and change for sales transactions, and locking up the store at close.Upselling guests to different products that better their experience with GameStopManaging store and employees in the absence of the store leader and the assistant store leader

Registering guests and assign rooms, accommodating special requests, assisting in pre-registration and blocking of reservations.Retain knowledge of rate availability, room location, types of rooms and room operationsRecall procedures for reservations, cancellations, room rates, packages, discounts, and credit card and check cashing policies.Explained and enrolled guests in Starwood’s Hotel membership programBalancing the revenue and expense transactions, which occurred throughout the day at the hotel, during Night Audit

Directing customer experience efforts to ensure consistency with Picture People standardsLeading by example to enhance the customer experience, maximize sales opportunities and increase sittingsEnsuring attainment of personal salesClosing out register and entrusted with store in absence of store manager Photographing sessions, editing photos, and selling portrait packages

Raised over $7,000 to create a new scholarship for students from the New Mexico Annual ConferenceCalled and engaged with McMurry alumni and all pastors and staff from The United Methodist Church New Mexico Annual ConferenceManaged and prepared participating churches and guest speakers for campaign at churches by telecommunication and providing all materials neededCommunicated with a positive attitude, informed of current events, and answered any questions to best of my ability to every person spoken to

Entrusted with shop when manager is absentEngaged with multiple staff, faculty, and students while prints were getting doneLearned new skills dealing with the Print Shop equipmentLifted and hauled multiple cases of paper weighing from 20lbs to 50 lbs