Kim Lawrence Email and Phone Number
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VALUE PROPOSITION► I am highly effective in contract negotiations and the delivery of client services, with extensive experience orchestrating convention housing for high-profile city-wide association clients in multiple industries across North America.► My success is driven by my ability to ensure the success of each event, managing the end-to-end process, including site visits, RFP management, contract negotiation, registration integration and relationships with hotel partners and convention bureau representatives.SUMMARY► Engaging Client Services Leader possessing a winning blend of business expertise, skill in large scale housing management, and strong relationships with hotels.► Leverages a unique mix of strategic and analytical expertise, consistently exceeding performance goals by aligning talents and effort with client needs for each event.. LEADERSHIP HIGHLIGHTS★ Delivered revenue growth, client satisfaction, and partnership relationship management over a series of promotions with Expovision, and Hyatt & Radisson Hotels going back several years.★ Plans and oversees the executions of 20-25 events each year on behalf of companies across multiple industries.★ Personally secured 23% of the company’s customer base. In 2018, accelerated contracting activity to sign 1,100 agreements covering events out to 2028.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲Specialties: Account Management, City-wide Convention Housing Planning, Revenue Growth, Contract Negotiations, Room Inventory Management, RFP Administration, Reports and Summaries, Site Evaluation
Expovision
View- Employees:
- 27
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Director Of Client Services And Industry RelationsExpovision Apr 2008 - PresentFalls Church, Va★ Client Services; the department that orchestrates the execution and coordination of 20-25 events each year on behalf of companies in multiple industries.★ Facilitates the flow of key information and communications between clients, hotels, and internal Expovision departments and teams.★ Defines department policies, procedures, and best practices to maximize client experiences.★ Attends meetings of hotel associations and industry events to build strong relationships.★ Accompanies clients on visits to sites and hotels, and maintains the authority to negotiate agreements.★ Serves as a liaison between clients, hotels, and internal Expovision departments and teams; assumes a lead role as the on-site Housing Representative at each event.★ Develops reports for clients detailing housing statistics across all demographics, including VIP and sub block usage.★ Personally secured 23% of the company’s customer base. In 2018, accelerated contracting activity to sign 1,100 agreements covering events out to 2028.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT EXPOVISIONExpovision provides housing and hotel services for annual meetings, trade shows, conferences and conventions in North America. -
Director Of Client ServicesExpovision Convention Housing Dec 1999 - Mar 2008★ Served as a trusted advisor and mentor to the team providing guidance and direction in the day to day operations while leading training in customer complaint management and the company's proprietary system.★ Assembled and led a team of account managers securing agreements for event planning.★ Key wins included an agreement for a trade show with over 100,000 attendees.★ Promoted to Director of Client Services & Industry Relations after nine years. -
Director Of Operations/ReservationsExpovision Aug 1997 - Dec 1999Falls Church, Va★ As one of the company’s first employees, responsible for seven direct reports and developing a call center with 12 agents.★ Established policies, procedures, and best practices that helped navigate the company to profitability in one year.★ Partnered with hotels to establish housing policies and procedures to meet the conference needs of the company’s clients.★ Managed an inventory of rooms with as many as 80 hotels representing 70,000 room nights and attendance of 90,000. -
Reservations ManagerExpovision Apr 1996 - Aug 1997Falls Church, Va★ Played an integral role in establishing the policies and procedures for a successful startup company.★ Responsible for the timely and accurate completion of reservations.★ Promoted to Director of Operations/Reservations after one year. -
Associate Director Of Catering & Convention ServicesHyatt Regency Reston Mar 1993 - Mar 1996Reston, Va★ Successfully managed & implemented over 250 events annually for 10 to 2,000 attendees.★ Produced sales reports and forecasts.
Kim Lawrence Skills
Kim Lawrence Education Details
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Hotel, Motel, And Restaurant Management
Frequently Asked Questions about Kim Lawrence
What company does Kim Lawrence work for?
Kim Lawrence works for Expovision
What is Kim Lawrence's role at the current company?
Kim Lawrence's current role is Director of Client Services and Industry Relations, Expovision Skilled Contract Negotiator and Client Services Leader.
What is Kim Lawrence's email address?
Kim Lawrence's email address is ki****@****ion.com
What is Kim Lawrence's direct phone number?
Kim Lawrence's direct phone number is +170382*****
What schools did Kim Lawrence attend?
Kim Lawrence attended Shepherd University.
What skills is Kim Lawrence known for?
Kim Lawrence has skills like Event Management, Customer Service, Meeting Planning, Hotels, Hospitality.
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Kim Lawrence
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Kim Lawrence
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Kim Lawrence
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