As an administrative professional, I have had an exciting career that has taken me to 5 countries across 3 continents. Located in the Bay Area, I am looking forward to my next big adventure as an Executive Assistant with an established organization. My Specialties:💥 Administration & Office Management – More than 20 years in business administration in hospitality, restaurant, and retail companies💥 Executive Support – Ensured executives were positioned to succeed daily, handling scheduling, travel, staff supervision, event management, and organizational communications.💥 Process Improvements – Redesigned many systems, developed processes, and created company Wikis that increased efficiency and supported employees more effectively. 💥 Financial Management – Managed payroll, Accounts Payable, Accounts Receivable, budget creation & allocation, and forecasting/sales projections.💥 Vendor Management – Handled purchasing, order management, contracts, and negotiations with vendors from around the world. 💥 Hospitality – Managed key aspects of AirBnB and restaurant operations. My Superpowers:⭐ Redeveloping data management and reporting systems to work more effectively.⭐ Identifying ways to improve processes. ⭐ Coordinating with large, dispersed teams of people and external stakeholders. ⭐ Supporting executives with better tools. ⭐ Communicating professionally with clients to solve their problems.
Prerogatives
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Office Administrator And E.A.PrerogativesBenicia, Ca, Us
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Office AdministratorPrerogatives May 2022 - PresentSan Francisco Bay AreaMy main duties are:✭ Office administration – Scheduling, client coordination, correspondence✭ Accounting functions- Bookkeeping, AP/AR, Invoicing Among my achievements, I am most proud of:➢ Redeveloping the company informational database to work in a more modern, streamlined, and accessible way.➢ Surpassing USD 2M in sales annually.SKILLS: Office management | System Analysis | Process Improvement | Accounting | Client Communications
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General ManagerUpplifin - Bækur Og Blóm | Beautiful Reykjavik Apartment Hotel Dec 2015 - Feb 2022Reykjavík, Capital Region, IcelandMy main duties were:✭ Store Management – Oversaw all operations of an upmarket store in Reykjavik, specializing in books, gifts, and flowers. ✭ Customer service – Assisted visitors from around the world as the store was a major attraction. ✭ Hotel Management – Maintenance, cleaning, scheduling, website management, customer service, reservationsAmong my achievements, I am most proud of:➢ Transitioning to managing 13 AirBnB locations bought by the company in 2019.➢ Achieved 90% occupancy by summer 2021.➢ Consistent 5-star ratings.SKILLS: Tourism | Hospitality | Retail Management | Website Management | Marketing
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Office Administrator And Event AdministratorYepp Europe Sep 2010 - Dec 2015Berlin, GermanyMy main duties were:✭ Event Coordination – Travel Planning, Catering, Accommodations, Event Schedule, and Programming✭ Office Management – Technology Integration and Management, Budget Management✭ Crisis Management – Resolved issues on the ground during events. Among my achievements, I am most proud of:➢ Oversaw the end-to-end coordination of events across Europe with up to 100 Attendees.➢ Developed a wiki for relevant and important data and documents used by the team.➢ Supported the mission of creating opportunities for marginalized youths in key areas across Europe.SKILLS: Nonprofit | Office Administration | Executive Support | Travel | Event Management -
Administrator, Executive EducationMelbourne Business School May 2006 - Mar 2010Melbourne, Victoria, AustraliaMy main duties were:✭ Editing - Supported account managers in the preparation of proposal documents to ensure consistency of style and content✭ Reporting - Producing reports with the projected financial performance of sales.✭ Data collection – Collected, aggregated, and analyzed large amounts of incoming data. ✭ Executive Support – Assisted the Director with key improvement projects. Among my achievements, I am most proud of:➢ Overseeing the implementation of an internal Wiki rolled out across all divisions of Mt Eliza Executive Education.➢ Assisted with the transition of the on-site print facility to an outsourced printing supplier and redevelopment of course material presentation. ➢ Developed systems and processes that collected and reported information on employee productivity, as well as adjusted the processes on how electronic data was stored and accessed by staff. ➢ Created and maintained the Electronic Filing System.SKILLS: System Development | Process Improvement | Change Management | Reporting | Executive Support -
Project CoordinatorConsul Group Of Companies Jun 2004 - Mar 2006Auckland, New ZealandMy main duties were:✭ Administration – Provided a 3rd party organization with administrative support, Payroll, AP/AR, GST (VAT) Returns, Cash Management, Travel Planning✭ Internal Communications – Maintained communications between Directors and Employees to ensure information was collected and disseminated quickly and accurately. SKILLS: Shareholder Liaison | Accounting | Executive Support | Team Supervision
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Administrative AssistantWalker Frankham Jun 2000 - Jun 2004Auckland, New ZealandWalker Frankham Limited operated as an agency for overseas importing manufacturers who sell yarn and fibers to the local New Zealand textile industry for conversion into fabrics and garments.Primary responsibilities revolved around the sourcing, collection and tracking of documentationin relation to each order placed by the local customer. wide variety of tasks that included:Preparation of GST (Sales Tax) ReturnsBank reconciliationsAccounts payable and receivableExtensive shipping schedule preparation using Excel
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Leasing AdministratorOptus Aug 1998 - Apr 2000Sydney, New South Wales, AustraliaAdministrator - BTS Leasing (Transmission Towers)Responsibility for payment to landlords who had transmission towers on their property.I took control of the small department which was suffering from severe issues.Within 1 year I had totally overhauled the small department. Landlord complaints were reduced.Skills:Overhauled DatabaseDigitising of Certified LeasesReviewed complete portfolio of leases (+ 3000 lease documents)Uncovered significant overpayments and underpaymentsBudget AUD 100 million -
Co-OwnerArchipelagos Restaurant Mar 1996 - Jun 1998Karratha, Western AustraliaAfter the successful sale of the Karratha Caravan Park, one partner and me from the caravan park formed a company with two new partners. This company purchased and renovated an existing (non- operational) restaurant in Karratha.Some of my responsibility included supervising kitchen staff as well as working as short order cook in the kitchen.I was also involved in the recruitment and training of staff, developed wine lists, liaised with suppliers, consulted with the Chef on menu changes, and the day-to-day administration requirements of a licensed restaurant that had seating for 80.In relation to customer and staff our approach to staffing was simple - find people who were not experienced in restaurants, but who had experience in the retail industry, then provide them with the necessary training to cross over to the food industry. Collectively, we believed that you could train any willing person to take orders and carry plates, but it is not possible to teach “people skills”.
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Co-OwnerKarratha Caravan Park Sep 1993 - Nov 1996Karratha, Western AustraliaTwo partners and I formed a company that purchased the Karratha Caravan Park, located in the north west of Western Australia (1600 kms from Perth). When we committed to the purchase of this business it was failing and nearly bankrupt – a challenge to say the least.This business was a diversified entity and included a supermarket, take-away food section as well as the caravan park, all of which were very run down. We spent the first year of operations cleaning up, removing rubbish and generally turning the reputation of the business from “a dirty shop” into “a great place to come and buy lunch”. In our second year of operation we applied for, and after a lengthy legal process we were granted a Liquor License (bottle shop). This proved to be a major addition to the business and I took sole responsibility for its operations.Liquor StoreWith the development of the Liquor Store, we explored many different markets – the most successful proved to be the “party service”. We also contracted out services out to concert promoters for the provision of bar facilities at music concerts that were performing in the town. This required significant logistical preparation given that we were two days drive from the nearest suppliers.When this business was sold it employed 15 people and was turning over AUD 2 million per annum.
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4orlandohealth.com, orlandohealth.com, yahoo.com, ancorp.com2 +140784XXXXX
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Kim Sandstrom
Founder Hart Theater, Founder Up - Unboxed Productions, Co-Founder (Susan Ergle) Saints On Stage At Saint John Lutheran (Retired), Patient Safety Advocate: Mame ~ Mothers Against Medical Error, Tedx Speaker/Coach, MiniacOcala, Fl2uwmc.org, aol.com1 +150384XXXXX
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Kim Sandstrom
Sr. Analyst, Procurement Services At Wps , A Health Solutions CompanyGreater Madison Area2charter.net, uwhealth.org
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