Kim Sutter Email & Phone Number

Anaheim, CA, US

Orange County, California, United States

HR Business Partner - Multi-state

Orange County, California, United States

Orange County, California

• As a District Manager and self motivating HR Partner, I oversaw 19 stores with over $200mm in annual revenue in diverse communities throughout Orange County. As an employee and community champion, I identified the.
• Utilizing VOC to devise and implement pilot programs aimed at increasing Hispanic consumer and market share Santa Ana and Los Angeles… Show more As a District Manager and self motivating HR Partner, I oversaw 19 stores.
• Utilizing VOC to devise and implement pilot programs aimed at increasing Hispanic consumer and market share Santa Ana and Los Angeles, resulting in 20% sales and customer satisfaction increase.
• Hiring, coaching, and promoting talent into diverse markets and key leadership roles, which led to retention and improved employee engagement.
• Increasing community presence, patient education, and brand loyalty by building relationships with community leaders, healthcare agencies, and non-profit organizations. I have also been consistently recognized for.

Greater Los Angeles Area

• As Training Support Manager, I provided HR support to upper management, my managers, and direct reports. In my role, I served as an employee champion, and I helped my district teams grow into bigger roles and realize.
• Hiring pharmacy staff, while managing a high volume location with over $20mm in store sales.
• Managing full-cycle recruitment all district store manager trainees, leading to increased consistency in executing duties and excellent customer service scores.
• Partnering with district manager on succession planning, manager performances matters, and store performance forecasting, resulting in consistency and compliance with Best Practices.
• Coaching underperforming TSMs and providing effective management training structure, leading to employee satisfaction, promotions, and retention.
• Creating teaching materials, such as PowerPoint, curricula outlines, presenter scripts, and hands-on individual development sessions, which resulted in greater employee knowledge through learning and development.HRBP |.

Orange County/Los Angeles

• As a store manager, I learned the fine art of balancing leadership, employee development, budgets, and providing excellent customer service. Besides delivering excellent customer service, I worked closely with the.
• Taking the reigns of stores in complex markets and growing brand… Show more As a store manager, I learned the fine art of balancing leadership, employee development, budgets, and providing excellent customer service..
• Taking the reigns of stores in complex markets and growing brand visibility in disenfranchised communities by participating in community events, and supporting Marketing Department initiatives, as well as meeting.
• Opening new store locations and rendering them profitable within first two to three years as a result of active recruitment, professional development, and implementing VOC.
• Developed assistant managers and shift supervisors professionally, while improving store employee engagement and culture, resulting in increased sales, customer loyalty, and employee retention.
• Taking an active role in local communities by serving as company chairman for Los Angeles Para Los Niños events. Full-Cycle Recruitment | On-Boarding | Off-Boarding | Employment Law (State and Federal) | Talent.

Orange County/Los Angeles

Human Resources Management Program, Human Resources Management/Personnel Administration, General

Education record