Benefit Administration of 1 self-insured plan, 4 fully-insured plans, and supplemental benefits for Corporate office and 13 subsidiaries.Drive open enrollment and new benefit roll outs.Compliance Administration including EEO1, ACA, 5500 and benefit plan audits both internal and with external auditors, and California specific compliance.Benefit and HRIS system implementation.

Manage the recruiting process, including sourcing, interviewing, and hiring employees.Resolve employee questions and problems by interpreting company policies and procedures.Communicate with all levels of management to maintain and improve employee performance.Administer the Workman’s Compensation program consistently to employees ensuring timely notification, tracking and management of claims.Administer leaves of absence.Maintain personnel records ensuring timely and accurate records by recording new hires, transfers, terminations, changes in job classifications, merit increases, etc.Respond to employment verification requests, and other requests for information.Explain employment benefits and general terms and conditions of employment to employees and department representatives.Conduct new employee orientation for purposes of ensuring appropriate completion of payroll and benefits documentation.

Recruit and onboard new volunteers.Volunteer Chair on special events committees. Determine volunteer position needs and aggressively recruit volunteers based on skills, experience and interest.Implement volunteer education classes specifically targeting areas within the organization where skill strengthening is needed (such as First Aid/CPR classes, animal handling, marketing of Best Friends, etc.)Supervision of volunteers that supports their ongoing success and motivates them to continue with the program, potentially accepting leadership roles.Follow-through with volunteers to thank them for their efforts and keep them engaged and active in their positions.Manage the daily operation of LA Programs office, including but not limited to: ordering office supplies, maintain office equipment, distributing outgoing and incoming mail, answering telephones, general phone messages, e-mails and mail regarding Best Friends L.A. and its programming. Manage the daily and monthly working of the accounting system, including accounts payable, accounts receivable, timely QuickBooks entry, credit card processing and reconciliation, returned check collections, processing of employee reimbursement requests, and monthly expense reports

Supervise main receptionist position.Respond to and resolve employee HR questions.Assist with benefits plan renewal process and open enrollment.Manage employee life cycle transactions, including but not limited to, salary adjustments, new hires, employee changes, and leaves of absences.Backup to Payroll Administrator.Coordinate all company wide events.Conduct new hire orientations.Prepare termination paperwork, coordinate with the various departments affected, and conduct exit interviews.Interview, screen, and recruit job applicants to fill entry level, professional and technical job openings.Manage temporary employee requests and coordinate assignments with managers.

Prepare new hire orientation.Manage new hire review process.Maintain HRIS records and compile reports from database.Identify HR legal requirements and changes and adjusted policies as necessary. Manage harassment training programs according to company policy and government law. Administer employee Service Awards Program.Manage company organizational charts.

Assist in payroll system upgrade from HRIZON to Enterprise version 4.Assist in implementation of Total Performance Management System (Success Factors)Participate in testing of new reports, processes etc. and provide testing results to appropriate resources.Liaison between OD and Employee Relations to develop, prepare and distribute communications, training manuals, and materials.Generate monthly and quarterly turnover reports (Hourly, Management and Corporate).

Manage review and salary increase process.Process new hire paperwork for both management and corporate office.Administer relocation program.Manage employee recognition program (Anniversary Program, ROCK Award Program and ROCK Solid Program).Manage HR file room implementing compliancy checklists.Organize company All Staff Meetings.

Provide administrative support to 16 Human Resources employees, including direct support to the Vice President of Human Resources.Manage the company's resume website and communicate with all applicants via phone and / or written correspondence.Recruit of restaurant managers, including interviewing and testing candidates.Track and report on 4 Division HR Managers' schedules.Prepare reports for special projects, ranging from manager climate surveys to benefit roll outs.Manage service award program for entire company.