Kimberly Fields Email & Phone Number

I led a growing team of technical writers who wrote content for multiple DevOps applications. I set up a docs-as-code environment to enable both internal and external users to contribute to the documentation. In addition, I set up processes and best practices, and established style standards.

I led the documentation department that was responsible for creating and maintaining a large and comprehensive documentation set for a suite of DevOps products. I oversaw the operations of a team of 10 technical writers and a manager. My responsibilities included hiring, onboarding, managing performance, and facilitating career development. Within a.

I managed three technical writers who created documentation for two products. I established processes to improve productivity and quality. For example, I improved the release notes process by identifying the tasks that could be performed in advance of release day, cross-training each writer on every release notes task, and establishing a release notes.

As a Senior Technical Writer, I was responsible for authoring online help for DevOps analytics and CI/CD software products. Using a Docs-as-Code approach, I wrote in AsciiDoc, submitted my work via pull requests in GitHub, and published my work on an Antora-based docs platform. I tracked all of my work in Jira tickets and worked with multiple scrum teams.

Lake Mary, Florida

My primary responsibility was to author online help, user guides, technical notes, and user interface text for an enterprise software product. I specialized in writing about copy data management, backup, recovery, and virtualization, including VMware and Hyper-V. As an extra duty, I served as Editor for my team of technical writers. I also edited for other.

Lake Mary, Florida

I started at HTE, Inc. as an entry-level technical writer. Over the course of four years I was promoted to a senior-level writer, a team lead, and then to Documentation Manager. I accomplished this by taking on additional projects, by leading the company's move from AS/400-based online help to HTLM-based online help, and by training new writers. As the.

Cherry Hill, N.J.

Wrote, edited, and updated descriptions of software products for Data Sources, which was a well-known directory of software and hardware products. Promoted to Enhanced Listing Coordinator, which allowed me to manage the work of freelance writers.