Kimberly Kaplan Email & Phone Number

Nashville, Tennessee, United States

Nashville, Tennessee, United States

Nashville, Tennessee, United States

• Pivotal member of local outreach team, responsible for awareness and education of Landmark program to members resulting in engagement in Landmark services
• Leverage reporting to prioritize telephonic outreach to members, handling more than 100 daily calls from health plan customers
• Develop relationships with primary care providers, discharge planners at skilled nursing facilities and hospitals to ensure education of Landmark Program, and member engagement post-discharge
• Successfully performed and surpassed monthly engagement targets since first month of employment with Landmark.
• Grew Engagement in targeted area month-over-month by implementing outreach strategies to engage clients in community-based services
• Maintained full and current understanding of available plans, products and services

Greater Nashville Area, TN

• Work with local Executive Director and National Event Manager, to ensure revenue goals are achieved through the development and implementation of strategic fundraising plans
• Cultivate and Steward the patient and professional community, empowering them to share their disease journeys
• Identify, recruit, train, manage and partner with volunteer leaders and corporate partners
• Create individualized fundraising strategies with event constituents to maximize their fundraising efforts
• Grew corporate revenue in by more than 400% between 2014 and 2021
• Manage and execute all aspects of event campaign, including event budget, volunteer management, sponsorship, participant recruitment, and local marketing efforts

Greater Atlanta Area

• Run Membership department in event of director’s absence
• Responsible for staffing and supervising customer service desks, including hiring, training, scheduling and staff performance evaluations.
• Served as one of twelve members responsible for selecting new recreation software for the agency, and assisted with training and implementation of software
• Assist with development and implementation of a member perks program
• Assist with acquisition and retention of a membership of over 10,000 members, increasing retention and sales closing rates
• Work with Marketing Director to develop and execute membership promotions

Greater Atlanta Area

Greater Atlanta Area

Greater Atlanta Area