Kimberly Leonard Email and Phone Number

• Lead Internal Auditor for ISO 9001:2015, MIL-PRF-19500, MIL-PRF-38535.• Maintained Quality Management System.• Managed vendor/supplier relationships and performance.• Completed customer surveys. Addressed customer complaints. Investigated customer corrective actions, reported findings to customers, and promoted continual improvement efforts. • Reviewed, authorized, and submitted ECNs. Reviewed slash sheets for updates and notified management of changes. Verified ATE test plan accuracy for Engineering.• Maintained, monitored, and processed all Discrepant Material Reports (DMRs), Corrective Action Reports (CARs), Preventive Action Reports (PARs) and Supplier Corrective Action Reports (SCARs) in SyteLine ERP system (previously FileMaker Pro). • Monitored calibration and preventive maintenance. Provided monthly QC Gage Report to management.• Created electrostatic discharge (ESD) procedures. Conducted monthly ESD training for new hires as well as refreshers/re-certifications for experienced employees.• Created, reviewed, and inspected lot travelers. Verified RMA stock rotation returns travelers.• Supervised a team for 5 years: Q/C Coordinator, Document Control Specialist, and Wafer Fab Engineer.• Coordinated all Material Review Board (MRB) activities.• Member of Joint Electron Devices Engineering Council (JEDEC). Member, Steering Committee and Safety Committee.

• Optimized the assurance of quality standards and the continuous improvement of quality results.• Primary auditor for the Hollis facility as well as for sites abroad. Provided remote auditing and training support to California facility. Traveled to Singapore and Guadalajara as necessary to conduct audits, perform training, and resolve problems.• Performed internal quality system audits according to ISO/TS 16949:2002.• Maintained quality metrics charts including daily defect hold data and assigned cause, monthly internal defect data, and monthly process monitor/measurement for multiple sites.• Analyzed case-specific non-compliance issues and customer complaints to identify root causes and follow through to completion of corrective action and process improvement. Worked collaboratively on cross-functional teams to pursue solutions, compliance, non-recurrence, and customer satisfaction.• Supported Document Control in assuring data accuracy, content quality, formatting compliance, and effective file organization/maintenance.• Designed, implemented, managed and audited ESD control program.

• Instrumental in successfully obtaining ISO/TS 16949:2002 and QS-9000 certifications.• Functioned as Quality Engineer, including QS/ISO auditing of all departments and employees as well as analysis of customer and production issues/failures/defects to resolve problems, report findings, and optimize quality system.• Conducted formal quality training for all new employees.• Innovated and improved management review reports and delivered monthly presentations.• Contributed to the maintenance and update of the Quality Assurance Manual and Control Plan.• Traveled to branches in the U.S., Mexico, and Singapore to perform auditing and training.

Sole document control specialist in a high volume setting.