Business Process Manager 2017-PresentFacilitate key information in the form of KPI’s, i.e., billing reports, internal warehousing reports, and client on hand reports.Writing internal process maps by coordinating cooperation, communication and collaboration between various parties to ensure processes are improved strategically.Analyze key data while providing feedback to improve standards, processes and practices that align with company objectives.Set up and maintenance of all customer SOP’s.Strategic PlanningExport Compliance Manager 2012-PresentOversee the daily operations of the company’s export compliance program.Formulated the company ECPM (Export Compliance Program Manual).Responsible for conducting quarterly internal audits.Submitting mitigation letters, responding to fines or government notices and subpoenas and creating mitigation strategies.Review of all non EAR99/NLR shipments and licenses for applicability and conformance with export laws and regulationsTraining staff members Export Compliance Rules and Regulations, AES.Mitigate fines/Penalties from customs offices.Export Manager 2012-2017 (Ocean Exports/Client Services)Managed vessel charter shipments involving oil and gas equipment/project cargos (foreign to foreign, exports/imports to and from the US). Arranging Road Transport, Sea freight, Air freight (Import and Export).Determining method of shipping and packing for LCL, full containers, special equipment, break-bulk cargo and RO/RO based on freight size cost efficiency and required delivery dates.Negotiate rates with project carriers and various vendors in relation to movement of all cargo.Managed logistic functions (foreign to foreign, imports and exports).Handled all aspects of Ocean Shipments-i.e., preparation of shipping documents adhering to destination country requirements.Managed team of six, (air/ocean).