Kimberly Stump Email and Phone Number

We strive to be first in what matters to our customers. Helping you pay less, earn more, protect smarter and borrow wisely. As a wholly owned subsidiary, with billions in assets and deposits, thousands of employees and hundreds of branches across four states, we’ve built a trusted name by helping our customers, our employees and our communities. With specialized expertise across many facets of today’s financial world, we can help you thrive personally and professionally.While primarily based at an Express branch, oversees and is accountable for the daily operations and sales effectiveness of an Express branch. Ensures that staff is providing superior customer service while adhering to all relevant operating policies and procedures. Needs to be expected to provide assistance with the most complex customer transactions, inquires, and requests. Engage with customers to understand financial needs, identify and execute on sales opportunities, or refer customer to appropriate licensed branch staff.

Responsible for providing customer with excellent customer service, providing products to customers that can be of potential benefit, responsible for branch's office supplies and having up-to-date products.