Kimberly Stump Email and Phone Number

- Interaction with all customer types in response to Leatherman and LED Lenser product inquiries, order issues and future product enhancement requests. - Detailed capture and tracking of customer concerns throughout issue resolution.

- Worked closely with multiple sales reps, distributors and underwriters to interpret customer designs and accurately quote, position and sell Sun Life services.- Duties included contract review, RFP processing, case set-up and special projects.- Responsible for managing workload and assisting other regional offices as needed.

Sales Operations Specialist - Key HQ operations contact for worldwide sales force of over 30 people. - Managed price lists, attended weekly sales meetings and compiled all forecasts.- Responsible for special terms requests/approvals and escalations as required. Inside Sales - Sales of thin client and networking software systems to Fortune 500 and Government accounts.- Communicated to Engineering Group on a regular basis regarding product reliability, design and specifications.- Exceeded revenue targets and business objectives for each year in this role.Sales Support Representative - Reporting to Director. Responsible for booking orders, tracking fulfillment, delivery and RMA processing.- Key liaison between outside sales, manufacturing and corporate management.- Responsible for responding to Request for Proposals/Information (RFP/I).- Represented NCD at industry trade shows, partner events and customer visits.