Gsl2 Manager
CurrentGuest Services Manager at Pilot Flying J Travel Center with Subway. Act as General Manager in the absence of the GM. Ensure digital planogram is followed as planned by Pilot Flying J Travel Centers. Resolve customer issues and coach Travel Center team to provide first class customer service to every person that walks through our doors. Ensure cleanliness of Trucker's Lounge, shower rooms, and restrooms. Maintain stock levels for coolers, food section, and merchandise. Oversees employees and operations for Subway, Cinnabon, and Travel Center. Close out Point of Sale and file end of day financial records. Ensure maintenance team keeps all fueling stations, systems running at all times. Record work orders for maintenance requests with corporate. Inside or outside systems. Coordinate with repair vendors and troubleshooting call center. Proficient on Trans Flow system, Check vendors in and out using kiosk. Scan daily paperwork through Trans Flow system. CAT scales maintenance and calibration. Meter readings for underground fuel systems.