- Develop a comprehensive understanding of the SBS business strategy, objectives, and goals of supported initiatives.- Create and execute detailed communication and training plans to effectively socialize changes within the business.- Oversee and support the execution of training efforts and communication campaigns to ensure alignment and effectiveness.- Write, edit, and proofread various communications, including employee and leadership messages, intranet/SharePoint content, and presentations.- Establish strong relationships with key project leaders and business stakeholders to facilitate collaboration and support.- Support various SBS projects, initiatives, and new technology implementations, including transition programs.- Analyze change impacts and articulate changes clearly to diverse teams to ensure understanding and buy-in.- Manage and develop new content while maintaining and updating existing content across SBS SharePoint sites.

Dedicated to driving organizational transformation and enhancing stakeholder experiences through effective communication strategies, I excel in developing and executing comprehensive plans that facilitate seamless change implementation. With a strong track record of success, I have spearheaded numerous initiatives, including the development of cross-functional communication strategies pivotal to monthly software releases, product launches, and process improvements.Key Accomplishments:• Led the implementation of a Digital Adoption Platform (DAP) (WalkMe) into an internally developed end-to-end sales to delivery software, enhancing user functionality and efficiency.• Managed monthly software release analysis and stakeholder communications, ensuring timely and effective delivery.• Achieved a 30% increase in team collaboration and senior leadership engagement through bi-weekly cross-functional touchpoints, a change champions program, and tailored communication channels.My approach combines deep expertise in project management with a strategic focus on communication to drive successful outcomes. I engage stakeholders through diverse channels such as training sessions, email campaigns, internal employee SharePoint, virtual town halls, and customized huddle materials, fostering collaboration and alignment across teams.

During my tenure at Sapient Insights Group, I have excelled in driving communication strategy and deliverables across diverse projects and initiatives. My focus has been on developing robust stakeholder engagement strategies, raising awareness, promoting understanding, driving adoption, providing support, and implementing comprehensive training programs.I have leveraged benchmarking surveys to assess HR Technology application usage, evaluate strategy effectiveness, and measure stakeholder engagement, utilizing tools like Qualtrics to conduct detailed analysis that informs decision-making and enhances communication strategies.Highlights of my contributions include:• Spearheading innovative HR and change communication initiatives, utilizing Qualtrics for deep analysis and achieving significant improvements in stakeholder engagement.• Developing and executing social media strategies across multiple platforms to support campaigns, sales efforts, and information dissemination, exceeding engagement benchmarks and boosting sales.Accomplishments:• Played a pivotal role in programming, marketing, and data analysis for the annual HR Systems Survey and annual white paper.• Served as an HR Analyst Relations liaison, fostering key relationships that contributed to a 15% increase in firm sales.• Led external content creation efforts for monthly newsletters, social media channels, press releases, marketing collateral, and sales pitch decks.• Acted as Change Consultant for Workday and UKG HRIS implementations, overseeing communication strategy and conducting change analysis to ensure successful adoption.https://sapientinsights.com/author/kimberlyfletcher/

As a Substitute Teacher, I excel in effectively executing and delivering engaging lesson plans tailored for students in grades K-8. My approach emphasizes high engagement and student-centered learning, creating an environment that consistently promotes active participation and academic achievement.In addition to my teaching responsibilities, I play a crucial role in providing valuable feedback to teachers, staff, and students. Through constructive guidance, I support the professional development of colleagues and help students reach their full potential, cultivating positive and enduring relationships within the school community.Key Contributions:• Crafted and delivered dynamic lesson plans spanning K-8, designed to enhance active participation and academic growth.• Provided insightful feedback to educators, staff, and students, contributing to ongoing professional development and student success.• Established a holistic, student-centered learning paradigm, fostering a positive classroom environment conducive to learning.

In my dual role at Rec2Connect Foundation, I have driven impactful initiatives across marketing and board governance, contributing to our mission of enhancing the lives of individuals with special needs.As a Marketing Specialist, I have successfully crafted and revised therapy policies to optimize client services, while also managing internal communications on HR policies to ensure staff compliance and engagement. My expertise extends to developing compelling sales and partnership presentations, effectively communicating our organization's impact and value to leadership and donors.Key Achievements:• Established and implemented a robust social media strategy that significantly expanded our client base and increased brand awareness through targeted campaigns and engaging content.• Played a pivotal role in planning and executing large-scale fundraising events, achieving a remarkable four-fold increase in revenue over four years.• Organized quarterly community events, providing recreational and social opportunities for individuals with special needs and their families/caregivers in Northeast Ohio.Additionally, as a Member of the Board Directors, I have streamlined governance processes and provided strategic oversight to ensure alignment with organizational goals and mission.

Freelance Specialist | Social Media Management | Event Coordination | Content WritingAs a freelance professional, I bring a dynamic blend of skills in social media management, trade show coordination, and fundraising event planning. With a strong track record of delivering tangible results, I excel in orchestrating logistics and cultivating relationships to drive brand exposure and revenue growth.Specializing in crafting compelling content for non-profit organizations, I leverage my writing prowess to effectively communicate their missions and engage diverse audiences. As a project manager for fundraising events, I have successfully led campaigns that fostered community involvement and significantly boosted support.Key Achievements:• Developed engaging content for a new hospital tour, enhancing the welcoming experience for families and introducing them to essential hospital services.• Organized and executed annual fundraisers for non-profits, achieving a 15% increase in funding and participation, showcasing strong leadership and strategic planning abilities.• Contributed to a monthly parenting blog, consistently creating content that resonates with readers and underscores my expertise in writing and audience engagement.

As a seasoned brand ambassador, I excel in driving ticket sales and surpassing expectations through strategic marketing campaigns, effective communication, and a deep understanding of target audiences. I have consistently achieved impressive results, delivering a 20% year-over-year increase in ticket sales.My expertise extends to organizing memorable group experiences and cultivating strong relationships with longstanding clients. I am proud of my accomplishments, including a significant increase in group ticket sales and my ability to foster enduring connections with aging accounts.I am passionate about leveraging my skills to drive growth and deliver exceptional client experiences.

Successfully coordinated interviews between candidates and admissions counselors, ensuring a smooth and efficient process. Sending out interview invitations, gathering necessary documentations, and following up with candidates, I am skilled at managing all aspects of the interview process.My strong interpersonal skills, empathetic approach, and ability to effectively communicate contributed to a welcoming and supportive environment throughout the admissions process.I successfully coordinated various admissions events, including open houses, information sessions, and campus tours. From planning and logistics to execution and follow-up, I excel at managing all the aspects of event coordination.I have a deep understanding of importance of privacy and data protection. I consistently maintained strict confidential standards. I am proficient in handling sensitive information, ensuring its security and integrity throughout the admissions cycle.

As a meticulous and strategic Supplier Diversity Coordinator, I have successfully developed and implemented robust supplier diversity targets across 67 North American plant locations. I ensured these targets were closely aligned with organizational goals, leveraging my strong communication and relationship-building skills to engage stakeholders and promote awareness of the program's benefits. Through these efforts, I consistently exceeded targets by 10%.Utilizing advanced tools and techniques, I identified emerging trends in supplier diversity and emerging markets, providing leadership with critical insights for informed sourcing decisions. I also established and maintained a comprehensive supplier database, ensuring teams had access to current and relevant information to support their strategic initiatives.I am passionate about driving diversity, equity, and inclusion within supply chain management and am committed to delivering measurable results that contribute to organizational success.