Kimberly Engel Email & Phone Number

New York, Ny, Us

Bellevue, Wa, Us

Manage commercial presales operations for Microsoft Azure products + stretch projectsAnalyze results of email marketing campaigns sent to 26.1M leads across Microsoft EN-US and ROW markets during FY24 H1Designed framework to save 50+ hours around name changes to Microsoft products that impact presales marketing leadership, content program managers, and other stakeholdersImprove project management tracking, communications and operations from project intake to completion

Bellevue, Wa, Us

Improved efficiency of Microsoft DSS training program by creating internal communications, playbooks, and procedure guides for 500+ field team managers and associates Designed reoccurring customer facing assets to promote DSS training offerings including a professional development catalog that was shared with over 1,000 customers Oversaw 17 field teams spanning the US, CAN, UK & AU Managed public calendar training offerings across 45+ course catalog Contributed to FY23 results: 2k+ events, 81k+ registrations, 34k+ attendees, 42% conversion Strategically advised DSS training HQ team on weekly training program status and results and actionable insights to improve the program’s performance Cross collaborated with DSS training program leaders, field teams, SMEs and other Microsoft stakeholders

Redmond, Washington, Us

Fostered new business relationships with EDU customers, Closed $1.4M revenue in FY21 Pivoted to support SMB customers through Microsoft DSS web sales SMB chat leading to new engagements with over 1,000 customers Piloted on demand business consultations through Microsoft website during FY22 for over 200 new customers Developed book of business and built pipeline with net new, existing, and managed accounts across 50 accounts

Redmond, Washington, Us

Fostered and supported new business relationships with EDU customers in K-12 and Higher Ed, as well as Museums and LibrariesLed Microsoft & DOE Specialized Partner Program, HE3AT, for 2 Brooklyn AP science high school classes for the 2019-2020 school year During COVID-19 outbreak, managed a small team and virtually trained over 4000 educators from the DOE and CUNY on Microsoft Education tools to support the transition to distance teaching and learning from March 2020-June 2020 -- training 1,100 NYCDOE teachers in one week

Msed- Master'S In Education, Childhood Education, Grades 1-6

Ba, Communication And Media Studies (Journalism), English