-Part of an elite team of individuals who together manage over ~50 megawatts of solar installations across the United States and Puerto Rico, per quarter-Oversees one of the largest strategic partners within the Affiliate Program, managing over $100m+ in revenue -Maintains strong relationships with various partners while also assisting in process development and driving volume targets-Develops cross functional relationships with internal stakeholders to benefit the overall program and enhance both the partner and customer experiences -Works closely with internal Rebate and Incentive team to proactively help partners secure a rolling ~$4.5m in potential state incentives across all markets, by developing a new internal process and meeting directly with partners to drive engagement -Utilizes performance data to determine areas of improvement, ensuring all projects are adhering to the company policy and are operating within standard timelines

-Managed over 100 standard subcontractors in the Sunrun Network while overseeing three internal area teams of six or more employees-Monitored pipeline capacity, KPI’s, and relationship between Sunrun and the specific partner, held weekly and monthly business reviews to ensure alignment -Assisted in the development of the Preferred Partner Network which accounted for over 60% of all subcontracted work by Sunrun and lowered cycle times and reduced costs through menu pricing and process enhancements-Oversaw all high level escalations to ensure all processes were followed and customer satisfaction was achieved

-Worked with Build Partners to install and complete various volume targets for each market, successfully filling gaps in production across the coast-Ran daily data reports as a liaison between project managers and the executive management team to guarantee monthly production goals-Measured current partner success and interviewed new prospects to determine if they would be a good fit for the program

-Assigned crews jobs based on skill level and efficiency to achieve optimal production-Ensured all jobs were completed to Sunrun’s standard and that the customer was properly informed of next steps in their solar project-Provided exceptional customer service through setting proper expectations and reinforcement at every touch point of the installation project

-Created and managed reports to research market trends -Developed and implemented new processes to encourage workflow-Managed a team of four coordinators; permitting, scheduling, inspections, and scope of work management

-Assisted in time sensitive projects while managing over 500 projects a quarter -Developed new processes and assisting in training to ensure the correct protocol is followed-Prepared documents for business partners and company executives on forecasting and project planning

-Created reports using Salesforce, WorkFront, and excel displaying specific data on all aspects of a solar installation focusing on timeline projects -Worked alongside the Project Coordination team to assist in any time sensitive projects-Monitored solar installation projects in specific markets preventing bottlenecks-Watched trends in solar markets to align current processes

-Screened projects for assignment-Assigned jobs to install partners-Ordering materials for assigned jobs-Monitored current jobs and keeping an open line of communication with the install partner-Adhered to the rules and regulations of permitting, inspections, and "rough" or "full" built towns-Ensured that jobs are built to NRG's Home Solar standards -Established relationships with QA reps of each Install Partner to ensure profitability of jobs-Detailed of customer solar portfolios/photo packets which lead up to final completion-Approved jobs for payment

-Utilizing word of mouth marketing, Internet marketing, and Internet marketing techniques to increase traffic and brand awareness-Manage social networks to increase SEO and quote activity-Brand development, web site traffic growth, web site and advertising -Developed brand strategy and statistics systems-Createed Blog posts to company website on insurance related topics

-Started, organized, and taught the first ever Zumba class at Cabrini College -Over 50 people attended each class, which became the most populat on campus-Created class schedule and lesson plans-Taught a 3am class in efforts to raise money for cancer research at Cabrini's Relay For Life in 2010