Kimberly Holtel, Ip Email & Phone Number

Dayton, Oh

Client-facing account services manager responsible for client relationship and achievement of business objectives through delivery of business loyalty programs.* Serve as the key client contact for development of business loyalty programs, including employee engagement and channel sales initiatives* Oversee internal teams and vendors to ensure adherence to program timelines, budgets and program objectives* Understand clients' business objectives, distribution channels and competitive environment* Recognize clients' business challenges and develop strategic solutions, including new approaches to program rules structure, communications, systems and reporting* Develop program agreements/contracts including Statements of Work and Master Service Agreements* Evaluate program effectiveness, provide client program reviews and establish ongoing program objectives to ensure continuous performance improvement* Keep abreast of business loyalty trends and best practices

Dayton, Oh

Director Corporate Communications, including employee communications, public relations and development of marketing communications and branding. • Establishing a rebranding of EIM and directing corporate messaging and brand positioning • Developing strategic communications and marketing plans with internal stakeholders • Selecting and managing all agencies and vendors for marketing communications • Working with local and national media in all public relations efforts • Overseeing social media policies, activities and initiatives • Assist new business development teams in new client RFP responses

Dayton, Oh

Established new department within EIM, including processes and procedures and budget management tools. Managed team of marketing specialists, designers, email specialists, print buyers and copywriters in the development of client program marketing materials.

Boston, Ma

Responsible for managing the development of interactive (web and CD-based) educational products for educational publishers and government agencies. Target audiences included K-12, Higher Education, Adult Learning and those requiring Section 508 compliant media.

Dayton, Oh

Managed development of $1.2 million vocational/technical education program in automotive technology, including assembly of nationwide team of more than 25 writers, editors and consultants.

Dayton, Oh

Held progressive roles and responsibilities while at Mazer. As Director of Educational Programs, responsible for sponsored educational market, including client account management team, marketing strategies and sales. Targeted potential clients, initiated client contact and handled proposal development and sales presentations. Clients included IRS, Red Lobster, National Geographic, Hughes Aircraft and American AirlinesAs Director of Art Research,established art research department for educational developer, including staff training and development. Managed negotiation and rights to more than 3,000 stock images and planned and directed more than 1,200 assignment photos.

Bachelors, Communications

Certification, Paralegal