Kimber Behrends Email & Phone Number

Greater Seattle Area

King County, Washington, United States

Lynnwood, Washington

Staff partner for three Walk to End Alzheimer's events, inlcuding Snohomish County, Skagit Valley, and the Eastside (the greater Redmond/Kirkland area).

Seattle

• Address the concerns of current and prospective residents in a friendly and professional manner.• Helps set the standard on how other staff member engage prospective and current residents.• Tours and leases apartments as necessary.• Helps with training staff as necessary and models effective sales techniques on a daily basis.• Leads rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary.• Assist in managing the property’s budget by making sound fiscal decisions to increase the net operatingincome of the community.• Help maintain the accuracy of resident ledgers and files.• Inspects apartments during move-in and move outs, walking apartments and the community as needed.• Fills the role of acting Property Manager in their absence.

Greater Seattle Area

• Exceed individual and team renewal and new business goals• Assist the Sr. Manager of Membership Development in creating training programs and systems to enhance customer service of Account Executive team• Actively support sales team in customer service efforts to exceed sales goals• Serve in a customer service leadership role by being the example for the staff to follow• Monitor all fan feedback and identify trends to aid in forecasting fan behavior• Support the Sr. Manager of Membership Development in all Storm 360 Member retention and renewal efforts to exceed goals• Lead service opportunities in and out of office• Build and maintain relationships that result in new and repeat business• Attend team and community events for the purpose of building relationships, maximizing repeat business and generating new business• Collaborate with Sr. Manager of Membership Development to improve and refine elements of Storm 360 Membership program • Proactively address account management, conflict resolution, problem solving, etc. while seeking the best outcome for all parties involved• Actively support the Sr. Manager of Membership Development in researching and implementing best practices • Coordinate customer service effort between Storm staff to members and fans

Greater Seattle Area

• Organized partner deliverables for 2015 season• Managed fulfillment of partner contract obligationso Tracked, managed and executed sponsor promotions both in-arena and externally o Coordinated logistics for partner community programs such as basketball clinics as well as sponsor o Managed game day logistics, including sponsor tabling, in-arena contests, prizes, and VIP ticketing• Collected proof of performance materials and created partner recaps detailing individual sponsor campaigns sweepstakes and cross-promotional contests

• Managed the Alumni contact information and career list• Planned an Alumni Network Fair• Transcribed data from professor’s research

Moscow, Idaho

• Marketed and promoted Football, Volleyball, Soccer, and Basketball events• Created game day scripts and assisted in the planning, set-up, and management of Vandal athletic events• Assisted in fulfillment of sponsorship agreements and corporate contracts• Created promotions and advertisements using Adobe Photoshop and Illustrator • Created the “I” Club logo for the Vandal Scholarship Fund

Snoqualmie, Wa

Member service attendant with opening and closing responsibilities. Also worked in the child care center of the fitness club.

Certificate In Fundraising Management, Fundraising

Bachelor’S Degree, Ba Sport Management, Minors In Business And Spanish

Spanish Language

Took Spanish emersion courses for three months while at the university.