Kimberly O'Keefe Email & Phone Number

Remote

Solution & Data Management for Global B2B/Consumer Accounts in Insurance and Financial Services

Remote

Solution & Data Management for Global B2B/Consumer Accounts in High Tech, Insurance, and Financial Services

Solution & Data Management for Global B2B/Consumer Accounts in High Tech

 Define and manage the implementation of global and regional marketing automation processes across multiple regions and business organizations Collaborate with multiple regional sales and channel partner teams to educate and get buy-in on marketing automation to facilitate the integration with SFDC Manage the negotiation of contracts and budgets for multiple projects totaling to $1M Consolidated multiple regional project plans into a single master plan using Microsoft… Show more  Define and manage the implementation of global and regional marketing automation processes across multiple regions and business organizations Collaborate with multiple regional sales and channel partner teams to educate and get buy-in on marketing automation to facilitate the integration with SFDC Manage the negotiation of contracts and budgets for multiple projects totaling to $1M Consolidated multiple regional project plans into a single master plan using Microsoft Project System Administrator for Marketbright Marketing Automations Applications -User administration -Responsible for data segmentation and configuration -Lead weekly bug triage and release testing Show less

 Managed the RFI process for evaluating seven Marketing Automation SaaS vendors and four Siebel Implementation vendors Effectively work with business stakeholders, IT, Global Procurement, IT Supplier Management, Motorola Ventures and various parties to compile, synthesized and presented information to senior management for vendor recommendation of implementing SaaS model over Siebel Enterprise. Concurrently analyzed/audited process which leg directly to refactoring/streamlining… Show more  Managed the RFI process for evaluating seven Marketing Automation SaaS vendors and four Siebel Implementation vendors Effectively work with business stakeholders, IT, Global Procurement, IT Supplier Management, Motorola Ventures and various parties to compile, synthesized and presented information to senior management for vendor recommendation of implementing SaaS model over Siebel Enterprise. Concurrently analyzed/audited process which leg directly to refactoring/streamlining procurement cycle, with a cost savings to the company of 40 % labor effort against on-boarding SaaS vendors Show less

 Prepared and managed budgets, project plans and resources (IT, business and external consultants) Developed training strategy and created training material Executed Siebel Enterprise CRM to successful completion based upon documented requirements

 Developed marketing automation processes and requirements for the Enterprise Mobility stakeholders for implementation in Siebel Enterprise CRM. Represented two business groups in defining and testing implementation all functional requirements

 Evaluated existing and developed new policies and procedures across Corporate, Services and Product marketing divisions to certify compliance with corporate standards Defined, implemented and monitored processes for Corporate Marketing Organization Manpower initiative to ensure objectives tasked to Corporate Marketing Organization were addressed, and developed recommendations to enable Marketing Vice-President to effectively respond to reprioritization of objectives when necessary… Show more  Evaluated existing and developed new policies and procedures across Corporate, Services and Product marketing divisions to certify compliance with corporate standards Defined, implemented and monitored processes for Corporate Marketing Organization Manpower initiative to ensure objectives tasked to Corporate Marketing Organization were addressed, and developed recommendations to enable Marketing Vice-President to effectively respond to reprioritization of objectives when necessary Reconciled budget projections with actual expense for six sub-divisions of CMO, all of which consistently balanced during calendar years 2005 and 2006 Developed, implemented and administered Quickbase software application for six CMO sub-divisions, five business units and external public relations firm, as well as coordinated and trained over 130 Symbol, public relations, and agency associates Active member of Siebel CRM team responsible for developing system requirements and converting the data from existing Quickbase tool to Siebel Show less

 Negotiated contract agreements and managed third party vendor relationships Developed communication infrastructure for multiple marketing and product groups to effectively coordinate Competitive DNA Program information Managed Win/Loss Marketing Program and enhanced processes to obtain insightful submissions from global sales force Initiated weekly team meetings, developed and monitored team project milestones, efficiently allocated team resources for projects, and consistently… Show more  Negotiated contract agreements and managed third party vendor relationships Developed communication infrastructure for multiple marketing and product groups to effectively coordinate Competitive DNA Program information Managed Win/Loss Marketing Program and enhanced processes to obtain insightful submissions from global sales force Initiated weekly team meetings, developed and monitored team project milestones, efficiently allocated team resources for projects, and consistently reconciled to budget Participated on SAP/CRM (Campaign Management) team in developing business and system requirements to ensure CRM system captured and reported on campaign management activities Show less

 Reviewed and refined contract business terms, identified critical business issues and areas for negotiation, and developed solutions to facilitate contract finalization with business partners Liaised with hardware, software, and channel partners to manage and support existing business relationships Created and managed process for contract compliance to negotiated terms for business partners Created process coordinating cross-functional efforts and contractual responsibilities… Show more  Reviewed and refined contract business terms, identified critical business issues and areas for negotiation, and developed solutions to facilitate contract finalization with business partners Liaised with hardware, software, and channel partners to manage and support existing business relationships Created and managed process for contract compliance to negotiated terms for business partners Created process coordinating cross-functional efforts and contractual responsibilities with engineering, sales, and product marketing departments Prepared marketing collateral tools and managed a myriad of activities to ensure that assembly of materials was responsive to cost, schedule, and quality requirements Show less

 Provided administrative assistance to Chairman, including various interactions and communications with Board of Directors, Senior Management and staff Managed third party vendor company accounts and reconciled billing

 Defined policies, procedures and trained staff on the Electronic Court Filing System Prepared, filed and followed up on all legal correspondence and documents Organized schedule and maintained billing reconciliation for billing partner

 Managed client relationships for named partner. Prepared, filed and followed-up on all legal correspondence  Re-engineered filing and billing systems

 Maintained disbursements and prepared monthly billing. Arranged court dates and scheduled client appointments. Prepared, filed and followed-up on correspondence and documents

 Arranged court dates and scheduled client appointments. Prepared, filed and followed-up on correspondence and documents

Education record

Associate Of Applied, Science Office Technologies/Legal

Bachelor Of Arts, Organizational Management