Kim Tran Email & Phone Number

San Francisco, Ca, Us

San Francisco, California, United States

-Ensure management and employees are in compliance with the regulations of state and federal regulatory agencies as well as hospital policies and procedures-Establish and maintain communication with the San Francisco Department of Public Health and other San Francisco hospitals regarding city wide disaster management and planning-Serve as hospital’s safety officer to address both patient care and facility related issues

San Francisco Bay Area

-Coordinated patient safety activities of Chinese Hospital’s Patient and Organizational Safety Committee-Conducted root cause analyses of clinical concerns as required and implemented action plans to reduce the risk of recurrence-Compiled and presented analyses of healthcare related errors quarterly to the hospital’s Patient and Organization Safety Management Committee

San Francisco Bay Area

San Francisco, Ca

-Took in customer desktop and laptop systems for in-shop repairs.-Diagnosed hardware and software issues and worked closely with customers to decide on recommended repairs.-Documented all computer specifications, issues and steps taken during diagnostic and repair procedure.-Disassembled both PC and Mac systems, removed broken hardware components and installed new parts.-Built and setup new custom PCs based on customer needs and specs.-Provided in-person or remote tutorials as needed.

San Francisco,Ca

-Created repair orders and technician sheets based on the concerns, complaints, and requests received by customers-Compiled and billed customer repair orders with the appropriate parts and services-Recorded repair recommendations from technicians in order to inform customers of any additional or needed services on their vehicles

San Francisco, Ca

-Waited and bussed tables for the fine dining area of the club during special events and gatherings.-Ensured that attending club members were receiving the best fine dining experience possible per the standards of the Concordia Argonaut Club.

Los Angeles, Ca

-Processed monthly commission payments in an accurate and timely manner.-Researched and resolved commission related issues and inquiries from the sales force through BMC Remedy ticket submission and tracking software.-Collaborated with the IT department in addressing bugs and errors within the commission software.-Created commissions FAQ that was uploaded to company’s intranet in order to field common commission questions and reduce trouble ticket submissions.

-Utilizing special web software, answered a broad range of questions regarding various topics from customers on their cellular phones.-Researched and answered customer questions quickly and accurately under tight time constraints.

San Francisco, Ca

-Answered phone calls from potential clients in the market for wheel chair lifts or ramps in homes, schools, or businesses.-Physically catalogued customer contracts, wheel chair lift blue prints, and order forms.