Outside In-novation is a premier provider of transformation and innovation-as-a-service. Provide business Triage, Turn-around, Transformation and Innovation as-a-Service, meeting organizations wherever they are in the transformation life cycle. With two decades of consulting and executive leadership across multiple business functions, Kim has a proven record of transformations and innovations across Fortune 500, start-ups and non-profits. As Managing Partner for… Show more Outside In-novation is a premier provider of transformation and innovation-as-a-service. Provide business Triage, Turn-around, Transformation and Innovation as-a-Service, meeting organizations wherever they are in the transformation life cycle. With two decades of consulting and executive leadership across multiple business functions, Kim has a proven record of transformations and innovations across Fortune 500, start-ups and non-profits. As Managing Partner for Outside In-novation, Kim leads the vision, experience design, and ultimately the business outcomes for her clients. She has created a one-of-a-kind process for organizations to leverage transformation as-a-service, all with the ease of engagement, the joy of innovating, and the results at the speed of business. Show less

Reported to the Chief Human Resources Officer for a multi-billion non-profit. Provided leadership, strategy and accountability over critical HR and enterprise functions:Chief of Operations for the Human Resources / Internal Communication department, managing a multi-million portfolio of strategic and operational budgets. Managed leadership agenda and drove enterprise planning for the department.HR Shared Services: Provided leadership and accountability for four shared services… Show more Reported to the Chief Human Resources Officer for a multi-billion non-profit. Provided leadership, strategy and accountability over critical HR and enterprise functions:Chief of Operations for the Human Resources / Internal Communication department, managing a multi-million portfolio of strategic and operational budgets. Managed leadership agenda and drove enterprise planning for the department.HR Shared Services: Provided leadership and accountability for four shared services functions: HR Technology, Employee Call Center, HR Programs & Planning, and Enterprise Payroll. Explored Chatbot, automations, and AI to modernize shared services. With Design Thinking principles, lead a cross-functional effort to redesign the employee experience starting with Onboarding. Introduced an Onboarding Concierge for a personalized welcome and implemented DocuSign for a modern, paperless experience for over 1,000 new hires. Oracle Center of Excellence: Business sponsor for the successful migration of Workday to Oracle HCM Cloud, implementing 9 simultaneous modules. Championed the establishment of an enterprise blueprint, roadmap and center of excellence to deliver on business transformation through a unified cloud platform. Show less

The California Academy of Sciences is a renowned scientific and educational institution, and the only place in the world to house an aquarium, planetarium, rainforest, and natural history museum—all under one living roof.• Leadership & Strategy: Part of Executive Management Team; Led Global Strategy to transform a local museum to a Global Institution; Participated in Board Meetings & Committees; Established a PMO for portfolio management.• Organizational Design: Restructured IT… Show more The California Academy of Sciences is a renowned scientific and educational institution, and the only place in the world to house an aquarium, planetarium, rainforest, and natural history museum—all under one living roof.• Leadership & Strategy: Part of Executive Management Team; Led Global Strategy to transform a local museum to a Global Institution; Participated in Board Meetings & Committees; Established a PMO for portfolio management.• Organizational Design: Restructured IT and Building Operations departments to align with the organizational strategy; Implemented SLAs & IT Maturity Models.• Process Improvements: Implemented Sales 360 to evaluate and operationalize new products to improve revenue optimization. Initiated Central Communications Strategy and calendar for unified messaging across all channels. Initiated Exhibit Content Mgt. System and Exhibit Engineering Process Improvements savings time and money on exhibit changes and new constructions.• IT Implementations: Apple In-Building Location Awareness App, Google Indoor Streetview, Google 3D Digitization, Web Redesign, Mobile Strategy & Apps Deployments, Marketing Analytics to optimize Marketing spend, Digital Assets Management (DAM), Oracle ERP, Business Intelligence, Labor Management Solution, Exhibit Content Management System, Google Apps for Work, Avaya Phone System, Data Center Virtualization, and other infrastructure projects.• Negotiations: Conducted contracts review and vendor negotiations resulting in $632,000 in refunds, credits, and savings. • Business Development: Secured $4.3M in donations, HW/SW grants, and in-kind services from Apple, Google, Avaya, Microsoft, and Hot Studio. Provided funding cases receiving over $1M from City and County of San Francisco, 5x over previous years. • Community: Founded and Chaired the first Academy Women in Excellence (AWE) group to advance leadership training and community network for emerging staff. Show less

Accountable for Business Development, Marketing, Partner Alliances, and Inside Sales for an $800M IT consulting firm that was a subsidiary of a $45B Fujitsu Limited. • Part of Senior Leadership team responsible for strategic planning to help grow revenues from $250M to nearly $800M in a little over 2 years. • Recommended a strategy to reduce cost and was named by the EVP to be Executive Sponsor for the company’s largest cost-cutting initiative. • Fostered new branding through… Show more Accountable for Business Development, Marketing, Partner Alliances, and Inside Sales for an $800M IT consulting firm that was a subsidiary of a $45B Fujitsu Limited. • Part of Senior Leadership team responsible for strategic planning to help grow revenues from $250M to nearly $800M in a little over 2 years. • Recommended a strategy to reduce cost and was named by the EVP to be Executive Sponsor for the company’s largest cost-cutting initiative. • Fostered new branding through global and regional alignments with partners including SAP, Oracle, Microsoft, and key analysts. • Managed a Call Center with distributed onshore and offshore Inside Sales reps that contributed to many of the company’s top deals. • Oversaw branding and messaging at conferences and events, as well as training for Sales Executives. Show less

Hired to establish a Practice to provide consulting services for Strategic Planning, Program Management, Process Improvement, Change Management and Training. The additional value-added services and consultative selling efforts increased average deal size by 400% within a year. Held full P&L and financial reporting responsibility.Hired by VP of Product Development at Applied Materials to provide Change Management Consulting services to implement a Product Life Cycle Management process… Show more Hired to establish a Practice to provide consulting services for Strategic Planning, Program Management, Process Improvement, Change Management and Training. The additional value-added services and consultative selling efforts increased average deal size by 400% within a year. Held full P&L and financial reporting responsibility.Hired by VP of Product Development at Applied Materials to provide Change Management Consulting services to implement a Product Life Cycle Management process and solution through out the organization. Show less

Provided IT Strategies and Integration Support to the CIO and Director of IT PMO to support enterprise initiatives with an annual IT budget of $100M year-over-year. Supported over 25 concurrent business consolidation, centralization, and standardization initiatives across various functions for post-merger companies. Primary responsibilities in Organizational Design, Process Redesign, Change Management, and Communications across all initiatives.

Conducted sales initiatives to establish and manage several Fortune 500 telecommunications accounts for an eCommerce software company. Completed Trilogy University, stack ranking at the top of a class of 80 Ivy League recruits. Presented a B2B business opportunity, which received startup funding from the CEO of Trilogy.

Provided management consulting services for ERP and Business Intelligence implementations, as well as change management and training support for several large Fortune 500 organizations. Provided project management and change management consulting for several projects, including a multi-year ERP implementation spanning 56 countries, 104 physical sites and 70,000 employees for a computer manufacturing company.