Kim Hurt Email & Phone Number

Carlsbad, CA, US

United States

Carlsbad, California, United States

San Diego

Manage all aspects of delivery for AMER including implementing quarterly schedules, managing all facilities, scheduling all internal and contract instructors, weekly cancellation process, onsite scheduling and assist sales team with all delivery requests. Also managing all LMS entries and issues, ebooks, and facility logistics. Mange all financial.

Palo Alto, California, United States

Took over the Zimbra Director’s training responsibilities including scheduling, registrations, curriculum, facilities, courseware, sales forecasting and VATC program.Key Achievements:- Independently transition the entire Zimbra catalog into the VMware myLearn environment.

Guide training program development, implementation, and delivery supporting provision of global telecommunications management services. Evaluate needs and build tailored product and technical training courses targeted to fulfill needs of employees, resellers, web carriers, and end-users across North America. Facilitate organizational change during new.

Conduct Train the Trainer classes, upgrade workshops and Webinars for clients and partners. Developed and maintained course outlines, training materials, curriculum and presentations.

Managed development, refinement, execution, and evaluation of training programs for end-users and technical staff supporting industry-leading iManage knowledge and document management systems. Guided program delivery; scheduled and coordinated training for partners, clients, and systems administrators. Administered certification training programs.

Administered and supported mixed NetWare and UNIX environment, GroupWise and DOCS OPEN applications, and InterAction accounts for 600+ users. Imported mass document imports resulting from law firm acquisitions. Performed system analysis and troubleshooting for production issues. Proactively managed implementations and deployments to preempt production.

Educated staff and clients in MS Windows, MS Office, document management, and network systems. Developed and maintained training documents with supporting materials, ensuring optimal currency and accuracy. Continually refined materials and course content to improve programmatic quality.

Supported full lifecycle product implementation projects. Designed systems, programmed applications, and installed hardware and software in full collaboration with client stakeholders. Provided post-implementation product support.