Leadership - Integrity - Customer Delight - Open and honest senior level consultant and program delivery manager experienced in helping organizations identify opportunities for improvement and positive growth to accomplish their goals. Adept at establishing relationships with all mid and C-level management to influence decision-making behaviors. ITIL v3 certified, QA and Business Process flow expert with a history of performing successful assessments to generate strategic and tactical road maps that lead to improved business outcomes.INFORMATION TECHNOLOGY LEADER * PMOMANAGED SERVICES * ENGAGEMENT MANAGEMENT * STRATEGY CONSULTINGDELIVERY MANAGEMENT * PROGRAM MANAGEMENTFINANCIAL SERVICES * HEALTHCARE * RETAIL * CLOUD * MOBILE * TRAINING & DELIVERYRecognized senior technical leader, able to influence the strategic direction of technology and business processes and initiatives. Broad technical and strategic background, skilled at working with leaders and stakeholders to introduce technology and translate complex business requirements into robust cost-effective technology solutions. Demonstrated expertise in planning, selecting, acquiring, implementing and supporting corporate information systems while optimizing cost/benefit performance.  AWS Business ProfessionalAWS Business Technical Professional Scrum Certified SAFe LeaderITIL v3C-Suite & Stakeholder EngagementBusiness Process OptimizationChange Management Data Center Migration Technology TransformationAccount-Client & Vendor ManagementEngagement ManagementP&L Management Program & Project Management Strategic Planning