Kiran Kumar Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru Area, India

• Lead the consulting Arm for Modern Workplace India with ~3500 Headcount and $40M+ of Annual Cost of Workforce
• A trusted Business Advisor supporting both India & Modern Workplace leadership in driving Strategic Programs to help both progress and meet the overall Organizational Goals for DXC
• Work with Delivery leaders across the Service Line to provide strategic insights using data-driven analytics on Cost Management, Planning, Budgeting, KPI Management, Cost Optimization, Staffing, Resource Management.
• Talent Fulfilment Strategist, Workforce Planning and Capacity Planning
• Drive MBR’s and QBR’s with Leadership in India and the Global Leaders
• Utilization and Billability governance across the organization to ensure proper time tracking, cross charge and minimize revenue leakage

• Manage the Contingent Cost of Workforce (Deliver) for Americas Consumer and Retail Industry and Key Accounts
• Work with Industry Region Delivery Leads and Account Delivery Lead’s to analyze the Cost Trends by Account and identify opportunities to optimize their CCOW Cost.
• Work with Finance, Supply Chain and Industry Lead’s to validate and justify proportionate change in Cost is aligned to Revenue
• Manage the Ferrari Database (Contingent Worker Data-AC’s) and PO Master (Purchase Order Data for CCOW) for AMS Delivery and work with IDL’s and their delegates across the Region to keep it up to date
• Drive Industry Cost targets with ADL’s and Delivery Managers and present the progress to Leadership

• Manage a Global team of 30+ resources in the Business Planning & Operations team supporting the Deliver Org in DXC
• Manage programs leveraging a mix of technical and functional resources across Centers of Excellence to provide timely, accurate & innovative business solutions.
• Lead and collaborate with Business Leaders to initiate, design, develop, implement and track the success of programs structured to meet the Organizational goals
• Build Delivery Scorecard / BSC / KPI / Metrics to track performance of the Deliver Organization at both Regional and Global levels
• Facilitate and drive management reviews through MBR/QBR
• Provide Business Analysis & Reporting Solutions across DXC Global Deliver Organization

• Manage ITO KPI program to generate Productivity and Unit Cost KPI’s to measure delivery performance and efficiencies
• Provide periodic updates to Senior Management on Delivery Performance and gaps
• Measure delivery performance across Nine capabilities for approximately 20K+ size org
• Drive actions through Center Performance Reviews to bring in Org Efficiencies and resource optimization
• Manage the Region Deep Dive process with the help of Region Leads. Work with the Center Delivery Managers in the data collection, validation and review of the metrices which are used in Center Performance reviews by.
• Manage scope by deploying the program across the complete ITO Org and other capabilities currently not in scope.

• Perform customer license assessments by performing Audit on customer data, compare with customer entitlements, identify non-compliance if any, perform Financial Analysis and develop reconciliation reports for remediation
• Develop strategies and business models to identify and target non-Compliant customers
• Contributed to around $100 Mn to the Top-Line in FY14 through reconciliations

• Project Manage RevGen Tool (Global Procurement Tool) Deployment across the ES Org (Plan, Execute, UAT, Biz Validation Testing & Sign-Off)
• Co-ordinate with the Business Leads from ABM and Global Procurement, Release Manager, Deployment Manager, T&T, Global Communications & MOC and Training to plan and execute Deployment
• Management of scope and schedule
• Execute timely tracking of issues, risks, progress and status of the Project; work with Project Management Lead to solve issues and mitigate risks
• Work with MoC leads to create a Communication Plan and Communication Governance Model across the organization
• Work with the Global Training team to prepare the Work Instructions and required training material ready for users to be able to use the new RevGen Tool

• ES Accelerate Account Run Out Management:
• Project Manage Run Out for AMS region Top Accounts - Work with Region & Account SPOCs to collate, monitor, update and report various actions including the Financial Impact on both the Account P&L and the ES P&L to the.
• Design Database, Templates & Dashboards to define data gathering requirements, collect data and publish reports to different stakeholders as per their requirement
• Change Management and Issue Management
• Audit the status of the completed actions through the Global HR Ops, ES Finance, Account Business Management (ABM), HPFS, Global Real Estate (GRE), HPIT and Global Procurement teams
• Work with regions to identify other additional opportunities to reduce cost by looking into various Financial, Operational and People metrics within the organization (Cost Optimization)ITO Profit Improvement Program:

• Account Revenue Run-Off Analysis:
• Deep dive into the financial and operational details of the top accounts with declining revenue
• Analyze the impact of decline with the Current Cost Base and Head Count Trends.
• Additionally work with the ADMs to identify reasons for the decline and to review other metrics like Resource Efficiencies, Current Pipeline and Approved Demand, Open Requisitions and propose appropriate control measures
• Identify opportunities to reduce cost through migration of work or managing operational efficiencies or adapting BIC methodologies

• Involved in managing E2E LDSM process for WW ITO organization with approx. 70K head count spread across the globe
• Set-up governance and policies for Demand creation & approval and worked with HR, Sales, Business and Finance to execute them
• Also set up Resource Brokers team for effective Demand supply matching
• On Supply side, managed the VP approval process for external hiring by interacting with Finance, Business Units and HR functions.
• Lead special programs related to migrations & Campus recruitments and was instrumental in setting up Skill rotation programDemand Management PMO:
• Establish governance and policies to control (Audit & Approve) the incoming demand and validate the resource requirements with Region Business Leads.

• Lead cross functional projects for the GID organization including transition, design, set-up, roll-out and manage Business Intelligence and Reporting Processes
• Define the Operational and Financial metrics and Dashboards to evaluate actual performance & make recommendations to business leaders on performance target achievement
• Automation of the reporting processes to increase operational efficiency

Bengaluru Area, India

• Business and Financial Analysis of USD 56 Billion Residential loan servicing portfolio.
• Data identification, collection, validation, collation and preparation of various reports for MIS reporting.
• Ad hoc analysis to facilitate executive management in decision making.
• Respond to the need of internal and external entities for data, analytical and quantitative support.
• Data and financial modeling to serve the needs of internal and external clients

Master Of Business Administration (M.B.A.), Finance And Marketing

Bachelor Of Engineering (B.E.), Electronics And Communication Engineering

10+2

I.C.S.E.