Kirk Bennett Email & Phone Number

Fort Worth, Texas, United States

• Lead multiple cloud migration projects that delivered millions in additional revenue • Delivered Salesforce's Sales Cloud Voice (SCV) implementation to the global support function• Integrated data from disperse systems into an ERP via Zapier and Tray.io• Leveraged AI (ChatGPT) for custom system integration code development• Implemented company help-desk for all departments, connecting 5 different operational systems• Multiple product go to markets (GTM) delivering millions in additional revenue • Optimized marketing efforts, driving double double digit percentage growth in sales• Architected and implemented multiple operational processes for various departments, improving efficiency and quality of work• Automated numerous manual processes, reducing headcount growth projections• Was awarded the top employee award in year 1, as voted on by peers • Lead multiple company procurement initiatives, saving thousands of dollars and enabling the proper system selection for business cases• IT projects completed that hardened security (Sentinel One), established back-ups, deprecated legacy email servers, and deprecated legacy networks•Lead a Salesforce CPQ Billing project that enabled automation of client billing and financial reporting, saving the company hundreds of thousands in costs and increased accuracy for clients

Washington D.C. Metro Area

• Implemented Asana PMIS org wide, resulting in 100% adoption and Asana requesting consultation on how we were able to achieve the engagement levels they have not witnessed before • Architected resource planning systems, enabling 100% resource utilization • Millions of dollars in client project go-lives, handling large corporate projects• Managed software platform implementation process from initial project kickoff through website or database launch and development• Millions of dollars in ads managed across digital, Facebook, connected TV, radio, Google, Hulu, Youtube, LinkedIn, and Twitter / X, while maintaining a low CPA via lookalike audiences on large datasets • Technical SME for Salesforce Datorama, delivering real time insights to clients• Founded the Program Management office for large campaign management capabilities

Washington D.C. Metro Area

• Successfully completed website and data integration projects for fortune 500 companies: Anthem, Oracle, Home Depot, McKesson, ConocoPhillips, ExxonMobil, Altria, Tmobile, DTE Energy, and more. • Manage software platform implementation process from initial project kickoff through website or database launch and development• Maintain project plan and schedule• Monitor project budget, scope, and schedule• Communicate regular status updates to project stakeholders• Gather and define project requirements from internal and/or external teams and translate requirements to IT teams• Identify, capture, and track project risks and associated mitigation strategies• Train clients to manage public affairs software

Washington D.C. Metro Area

• Managed organization-wide implementation of Office 365• Consult with clients to define their requirements and product needs, and to guide them through the set-up process for given product• Work with clients to determine workflows, documents, and procedures to verify proper product usage• Create and maintain customer specific project plans, ensure resources are scheduled accordingly to complete tasks, and manage client expectations for their online application implementation• Complete account specific requirements, thoroughly test, and ensure accurate product set up• Drive client enablement by authoring and delivering initial end-user training materials• Deliver top quality customer service throughout the implementation process• Communicate effectively with excellent verbal and written skills• Build strong relationships with client team members, work successfully under pressure, maintain positive attitude, and meet client project deadlines in an efficient and professional manner• Provide support to customers, answering questions on function and usage of product• Perform some on-site client work, including the ability to travel

Washington D.C. Metro Area

Responsible for aiding the successful adoption and utilization of technology by staff at all levels of the organization – with added emphasis on remote employees – by preparing, conducting, and evaluating technical training programs.• Identify skills, knowledge, and user adoption gaps• Collaborate with technical experts to design appropriate training courses and materials• Utilize software, literature, videos, hands-on exercises, and other appropriate tools• Establish a plan and timeline for delivering training• Oversee the implementation of the training plan• Conducting classes and seminars online and in person• Conduct training online, in HQ offices, and in field offices across the country • Evaluate the successes and failures of training efforts and adjust tools and techniques to maximize results

Carrollton, Tx

• On-site technical implementations for fortune 500 companies: Mattel Toys, Schneider, CEVA, Maruchan, Polaris, Groupon • Independently manage multiple projects, simultaneously, across different time zones• Coordinate project responsibilities with internal departments to ensure project success• Configure company customized Microsoft Databases to meet specific needs of clients and field branch teams• Provide clients with extensive training and information on company software beneficial to their operations• Implement specialized software for situations related to HR data, allocation of workforces, and integration of client based systems• Interact with corporate legal team to affirm policy standards and legal compliance are consistently met

Dallas/Fort Worth Area

• Hardware and software technical services (installation and repair)

Master Of Business Administration (Mba), Business Administration And Management, General, 3.72

Activities and Societies: Golden Key International Honor Society

Bachelor Of Business Administration (Bba), Entrepreneurship/Entrepreneurial Studies, 3.41

Activities and Societies: Beta Gamma Sigma Honor Society, Delta Epsilon Iota Honor SocietyPresident's List (4.0 GPA, 12+ hours), Dean's.