Kirk Wicks Email & Phone Number

San Jose, CA, US

Silicon Valley, California

• Lead design contributor to the modernization of Costco's legacy order management system, enhancing efficiency and user experience through intuitive UX, UI, and interaction design using Figma and advanced prototyping.
• Collaborating closely with the development team to seamlessly integrate design solutions, ensuring alignment with technical constraints and agile methodologies for timely and effective product delivery.
• Leveraging my expertise in product and UX design to create user-centric interfaces, optimizing workflows and improving overall system usability, resulting in increased productivity and user satisfaction.

• Lead designer for a web application empowering business owners to oversee the redistribution of open-box inventory, contributing to $1.5B in annual sales.
• Collaborated with cross-functional teams, stakeholders, and product managers to align designs with business goals and user needs.
• Contributed to design systems, co-lead collaboration workshops, create design documentation, execute precision-oriented designs and prototypes using Figma, and participate in Agile processes with the product.

Silicon Valley, California, United States

• Executed end-to-end design of a web-based application/portal that features a set of tools for efficiently uploading, reviewing, and deploying art assets for Pixelberry Studios, a mobile game development company.
• Developed a scalable user management application, crafted to handle user accounts, roles, tools, permissions, and a game asset catalog supporting over 10,000 game assets.
• Created user-friendly designs, streamlined user flows, wireframes, usage scenarios, user journeys, responsive mockups, and prototypes using Figma.
• Contributed to agile/scrum processes, conducted user interviews and usability studies, performed design QA, and ensured WCAG compliance.

San Jose, California

• Drove 68% rise in customer content to the cloud via feature improvement designs within native iOS and Android apps.
• UX architect of cloud-based remote network management tools; created personas, IA diagrams, prototypes, interaction models, and guided art direction.
• Led onshore/offshore design team by setting goals, offering mentorship, fostering collaboration, ensuring high standards, and advocating for user-centric designs and continuous improvements.
• Hosted design thinking workshops and product review meetings.
• Employed analytical tools and collaborated with research partners to uncover user patterns and insights which resulted in 50+ UX updates.

San Jose, CA

• Lead designer of a pilot R&D product that combined Cisco Webex Teams components with the software of a major healthcare provider, aimed at streamlining patient care, clinical processes, and administrative functions.
• Designed visual representations of the interactions between users and systems, encompassing responsive layouts for web, mobile web, iOS and Android, navigation flows, control systems, and workflow processes.
• Designed functional prototypes using hi-fidelity mockups and collaborated with other designers and cross-functional partners to maintain consistency in the translation of design systems.

San Jose, CA

• Design lead of personalized digital media tools that increased customer engagement and loyalty within the consumer-packaged goods industry.
• Performed UX research; conducted usability testing, developed user personas, user journeys, wireframes, prototypes, and visual designs.
• Created dynamic data visualization dashboards that enabled the sales team to drive revenue growth.

San Jose, CA

• Design lead of eBay's first shopping cart; associated features and plug-in services.
• Worked with cross-functional teams, including PM, engineering, marketing, and other stakeholders ensuring designs consistently met quarterly business goals and technical requirements.
• Led design of multiple advertising initiatives, including seller promoted listings and native advertising, which contributed to a 150% increase in marketing services revenue.

San Jose, CA

• Marketing design lead converted from contract to perm; I created in-product subscription art assets and external promotions for Adobe Photoshop & Premiere Elements.
• Optimized promotional assets (e.g. emails, interstitial pages, banners) with user and sales data to boost annual purchases and subscriptions.
• Art directed internal/external design teams to curate creative materials.

Sunnyvale, CA

• Created home page billboards, page features, product and category pages, monthly newsletters, email, and banner campaigns.
• Lead visual designer using color, typography, imagery, and other design elements fore-commerce promotions.
• Ensured designs effectively promoted products and services through rigorous quality oversight.