Khaled Ismail Email & Phone Number

• Leading the implementation and delivery of projects across diverse environments and accounts within both the public and private sectors.
• Developing high-level and low-level designs, network implementation plans, and project delivery documentation
• Overseeing the execution of Network Implementation and Optimization Services.
• Managing high-pressure client interactions across Gulf countries, including service providers, government entities, and large private sector companies.
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• Writing and developing API scripts to interface with security devices for product migration, configuration updates, and system integration.

1. Provide technical consultation to the Manager on complaints received from the customer or the client, and suggest methods of improvement2. Audit and review the escalations and provide technical analysis/feedback to the Manager3. Actively work along with the Manager to meet the team's target and suggest methods of improvement in service requests handling.

-Specialist level in configuration, deployment & troubleshooting of FirePower, FMC-Helping other engineers in difficult cases- provide training for engineers to filling gaps and be familiar with new Cisco security technology

Amman Governorate, Jordan

-Specialist level in configuration, deployment & troubleshooting of FirePower, FMC-Specialist level in configuration, deployment & troubleshooting of CISCO Firewalls ASA, PIX, and FWSM.-Specialist level in Cisco Virtual Private Network (VPN), IPSec/SSL clientless/client VPN, and very good DMVPN and GRE/IPSEC tunnelling.-Good level with router security, IOS.

Jordan

- Installing, Configuring, Managing and Troubleshooting SonicWall UTMs Firewalls( VPN site to site, VPN client to site, Troubleshoot VPN, Configure Interfaces, Configure Address objects and Firewall, Web filtering, Natting, Backup and restore).- Using Wireshark Tool - Installation, Configuration & Troubleshooting LAN Network (Hardware, Software)- Designing.

Amman

 IT auditor: enable audit for various Systems (IBM, Windows, Linux, MSSQL, etc.) Configuring and managing Security Information and Event Management (SIEM) Appliances. Installing, Configuring, Managing IDS Servers and routers Installing, Configuring, Managing and Troubleshooting ASA Firewall Installing, Configuring, Managing and Troubleshooting and.

-Created detailed project plans for all major network projects to ensure management approval. -Provided support to Help Desk for complex/major network problems. -experience of networking design and build good Hierarchical to achievements competencies for company. - Install, configure and troubleshoot Linux web, management, monitoring servers (Linux.