Joe Lauer Email & Phone Number

Cleveland, OH, US

Zurich, ZH, CH

Responsible for identification and realization of business opportunities to generate top line growth. Lead, plan and integrate business acquisitions and/or partnerships involving equity participation to help drive continuing profitable growth for the business.

Zurich, ZH, CH

• VP Service Manager for the Motors and Generators business unit in the US 2016-present. VP Service for the Americas Region 2013-2017.
• Drive order, revenue, and gross profit growth for our motor service business for the Americas and for our RM division in NAM.
• Drive efficiency and collaboration across businesses and country boundaries by ensuring service team members are properly organized, trained, staffed and incentized.
• Understand local business and cultural climates while maximizing customer satisfaction
• Identify and develop M&A targets to fill white spots in the organizationsOverall responsibility for service delivery, contract compliance, customer satisfaction and financial return for our Motors and Generators.

Zurich, ZH, CH

• Overall responsibility for service delivery, contract compliance, customer satisfaction and financial return for our Motors and Generators Service business (~100M) in the Americas (2013-2017) and for the RM division.
• Set yearly operational budgets and sales targets for all service business units
• Monitor and ensure improvement in client satisfaction with ABB service delivery.
• Work with the global management teams to deliver the expected return on all growth initiatives.
• Responsible for the tech support, call center, training, spare parts, parts repair and refurbishment service centers
• Build and retain lasting relationships with internal/external customers.

Zurich, ZH, CH

• Manage sales and service for the Power Generation business unit in North America. Achieved sales growth of 15% from $78M to $90M
• Develop new service offerings and organizational capabilities to expand Power Generation Service to include electrical balance of plant.
• Forged relationships across ABB divisions to support mutli-division service offerings within the Power Generation customer base
• Monitor and ensure improvement in client satisfaction with ABB service delivery.
• Working with the global management team to deliver the expected return on the growth initiatives.
• Managing project risks during the proposal and execution phase to avoid gross profit erosion.

Zurich, ZH, CH

• Manage a multinational project delivery organization of over 300 employees with overall responsibility for the project execution, contract compliance, customer satisfaction and financial performance for all Process.
• Manage delivering Operational Excellence improvements year over year in the key areas of COPQ (Cost of Poor Quality), order growth after booking and use of High Value Engineering resources.
• Managing the workforce (size and composition) to fully utilize project resources across Canada, Mexico and the U.S.
• Make decisions on needed resources based on location, industry, backlog, and sales forecast.
• Monitor and ensure improvement in client satisfaction with ABB project delivery.
• Managing project risks during the proposal and execution phase to avoid gross profit erosion.

Zurich, ZH, CH

• Manage an organization across multiple US offices with responsibility for project execution, contract compliance, customer satisfaction and financial return for the Oil & Gas, Life Science, Chemical, and Consumer.
• Direct the development of goals, objectives and plans for the organization.
• Ensure most effective utilization of staff, equipment and facilities.
• Manage financial performance of all projects. Provide accurate financial forecasts. Manage cash flow.
• Set and administer department budgets.
• Monitor cost center expenses and manage to a positive burden variance.

Zurich, ZH, CH

• Responsible for the management of the Engineering, Design (CAD), and Document Control staff. Other responsibilities:
• Plan, schedule, assign work, establish priorities, control expenditures, resolve resource problems and take appropriate measures to ensure work meets specifications and is completed on schedule. Promote independent.
• Lead, engage and review a wide range of complex technical analyses and investigations. Finalize or assist higher level managers in finalizing and presenting proposals or recommendations. Proactively develop and.
• Negotiate with customers on technical issues that may impact current and future business. Resolve conflicts between engineers and customers to reach mutual satisfaction and agreement.

Zurich, ZH, CH

• Project responsibilities for the design (software, hardware, and E&I), construction, installation, testing, and start up of major Distributed Control System (DCS) installation projects. Other responsibilities:
• Management of all design, engineering, and construction activities and personnel at each site.
• Administration of all project budgets.
• Development of ABB and construction scope of work and bid documents.
• Scheduling of all project activities and management of the schedule ensuring a timely project turnaround.
• Support of sales by performing front end project engineering cost estimates.

Zurich, ZH, CH

• Project responsibilities, as stated above, for DCS projects while additionally performing all system engineering duties for projects with a major chemical customer at two (2) plants. These duties included:
• Development of all control logic and graphics. (Combustion control, chiller machine automation)
• Startup, checkout and system testing of all hardware and software at each site.

• Primary responsibility on an assigned shift to manage ALL operations and maintenance activities within a new, highly automated, $400M nuclear weapons facility. Other duties of this position:
• Supervision of First Line Supervisors, Engineers, Operators, Maintenance and E&I mechanics, Health Protection and Quality Assurance Inspectors.
• Plan, schedule, assign work, establish priorities, resolve resource problems and take appropriate measures to ensure work meets specifications and is completed on schedule.
• Facility Emergency Coordinator responsible for making emergency action decisions to protect the public health, plant personnel and equipment.
• Coordination of construction activities for existing and new projects within the facility.

• Cognizant of all facility processes and service systems. Primary responsibilities included ensuring shift operations and testing were conducted within applicable Process Requirements, Technical Safety Requirements, and.
• Monitor systems performance and develop improvement strategies.
• Design, installation, and startup of two PLC control systems.
• Providing design baseline for all process instrumentation.
• Writing and performing test procedures (factory and site acceptance) for PLC and DCS control systems.
• Performing accuracy and error analysis for all process instrument loops.