Kevin Mcmahon Email & Phone Number

Frederick, MD

• Serve as exhibitor’s onsite contact for services pertaining to lead retrieval at 200+ events in 5 countries and over 30 U.S. states with annual onsite sales over $300,000.
• Manage and evaluate all aspects of individual onsite teams, including budget forecasts, logistics, scheduling and maintaining staff time management to maximize sales and service
• Consistently meet or exceed rising sales goals per individual event year to year with multiple sales team awards
• Develop and nurture new sales tools to create interest, urgency and drive onsite sales
• Listen carefully to client feedback to understand individual needs and present prospective solutions via internet, telephone or in person, as needed
• Train and mentor new hires and temporary staff to handle sales negotiations and display exemplary customer service

Frederick, MD

• Financial Advisor responsible for investigating and evaluating solutions of high risk delinquent accounts.
• Advised customers of necessary actions, strategies, and detailed assessments in order to reduce debt.
• Negotiated debt repayment schedules based on customers’ financial situations adhering to quality standards while ensuring optimum customer retention.
• Used specialized expertise to explain procedures, review the terms of sales, service, or credit contracts.

Gaithersburg, Maryland, United States

• Manager of customer service and data entry group for non-profit organization assisting with home buying process and home retention.
• Supervised hiring and training of customer service representatives.
• Issued bi-annual evaluations.
• Managed aspects of department in regards to productivity and efficiency.
• Built relationships with realtors, brokers and lenders as well as prospective home buyers as the regional representative for the Mid-Atlantic.
• Attended home buyer education programs and training seminars to enhance customer service and management skills.

Clarksburg, Maryland, United States

• Account Executive at an IT infrastructure service provider focused on the public sector.
• Managed state computer equipment contracts to consistently supply customers with competitive pricing on new technology.
• Supported state representatives in Maryland, Pennsylvania, Virginia and Illinois with pricing information.

Lemoyne, Pennsylvania, United States

• Retail Manager at the TSR location in Frederick, Maryland.
• Directed and managed all employees and handled work schedules to ensure proper coverage.
• Liaison between Frederick location and corporate office.
• Recorded all sales and commissions, ordered all supplies and equipment.
• Attended monthly managers meetings and seminars to keep abreast of latest wireless technology.