Kim Jollimore Email & Phone Number

Halifax, Nova Scotia, Canada

Nova Scotia, Canada, Boston, Usa, Johannesburg, South Africa

Responsible and accountable for leading new organizational models that allow better delivery, streamlined client centric services to customers and partners, improving performance, productivity and efficiency. Managed operational budgeting and bottom-line factors including company vision, strategic planning and global program portfolio management. Directed operations and led a centralized team responsible for supporting service delivery activities occurring through multiple delivery channels as well as customer service teams including contact center staff.

Halifax, Nova Scotia

Ideal Health - eHealth professional development and learning services company focused on delivering Health Information Technology and Management training programs using the CIS UCQ framework.Accountable for program set up, provincial funding, facilities set up, recruitment, training and ensuring certification of instructors as CIS UCQ certified eHealth Instructors and Train the Trainers. Worked directly with large healthcare organizations and through international channel partners and resellers to deliver comprehensive Health IT programs. Focused on delivering custom solutions across all work-streams relevant to health information systems development, deployment and integration. Including, but not limited to: - Program Funding - Regulatory Compliance - Facilities set up - Student Recruitment - Project Management - Program Delivery - Competency Management, skills gap analysis, skills definition & standards - Partnership / LMS delivery - Software Application Training - Proctors / testing

Formerley Polar Bear Corporate Education, Nexient Learning

Led diverse teams in 24 facilities from coast to coast, fulfilling business development, operational, customer service, and multi-site technical services delivery. Ensured staffing and skill mix to ensure best in class customer experience, service provision and delivery demands. Developed strategic business objectives and implemented systems and processes to monitor and report on performance against agreed key performance indicators across all business lines. Specialties:• Budgets• P & L• Recruitment• Team Development• Inventory• Internal controls• Customer Service• Operations Efficiencies and EffectivenessPrevious positions included: VP Operations (2002-2005), National Instructor and Facilitator Director (2001-2002), Atlantic Regional Manager (1999-2001), NS/PEI Learning Center Manager (1998-1999), Collection Manager, Leasing Division (1996-1997.

Bba , Management

Executive Development Course (Edc), Mini-Mba For Changing Times

Canada’s top concise management program.This flagship program condenses key topics from leading MBA and EMBA courses. It is designed.

Certificate In Strategic Leadership & Innovation

Strategy & Innovation, Planning & Innovation, Design Thinking, Process & Practice, Leading Innovation