Karina Lemay Email & Phone Number

South Portland, Maine, United States

● Improve, develop, and streamline more efficient processes utilizing relationships and expert collaborative opinions on best practices. ● Develop or work with Learning and Development to provide training on new processes.● Bring strategic initiatives from idea to realization by working with key stakeholders to develop new processes or streamline current ones.● Influence, coach, motivate, manage, and coordinate multiple teams’ workflows with identifying scope, goals, assigning resources, and ensuring reasonable budgets and timelines were set to ensure internal/external customer expectations are met.● Manage the integration process for acquisitions.

Lewiston/Auburn, Maine Area

• Partnered with the Associate Director to manage 400+ job shadow opportunities from developing relationships with alumni to offer the opportunities to educating students on the importance of job shadowing to find the right career for them.• Provided guidance to medical students throughout the medical school application process. • Implemented a process improvement for paper files to become electronic allowing everyone to collaborate on Google Drive and be transparent regarding project status which has resulted in saving 39 hours of resources.• Created an online database for the past three years to collect 40 years of data to provide the team with one source to search for information and a process for collecting data in the future to be able to analyze and report on.• Analyzed, collected, and documented data on all programs to provide highly detailed analytical PowerPoint presentations or infographics through graphs, charts, assumptions, and process improvement ideas for the Associate Director, Director, Dean, and President.

Portland, Maine Area

● Ensured conceptual ideas were translated into workable project plans with reasonable budgets and timelines. ● Coordinated, managed, coached, and motivated several teams’ workflows with identifying scope, goals, assigning resources, and ensuring reasonable budgets and timelines were set to ensure internal/external client expectations and vision were met.● Partnered with the vice president of business development and strategy to provide reports to our partner agency analyzing projected business growth and revenue stream using PowerPoint presentations.● Adapted work schedules to meet changing priorities by balancing client needs, department capabilities and risk mitigation.

Portland, Maine Area

● Lead the implementation of a project management software for the company by interviewing each member to create project templates using Gantt charts, reoccurring tasks, and a method for sharing documents and communicating project changes and task completion.● Analyzed client expectations and business requirements to provide knowledge, support, and solutions of technical capabilities or alternative business solutions for cost savings and efficient processes. ● Served as a department liaison between the Information Systems, vendor support personnel, and system users by providing basic research, routine to complex analysis, and assisting in business system design and enhancements.

Portland, Maine Area

● Managed 1-2MM dollar budgets through the procurement process of event materials and vehicles and staffing needs.● Executed thousands of events in a day by managing several teams to provide creative solutions to event issues and communicating effectively with our clients throughout the event.● Crafted detailed analytical reports of event outcomes using graphs, charts, and providing projected impacts. ● Directly managed coordinators and responsible for managing our call center.

Portland, Maine

● Traveled nationally to work with high-profile clients to onboard new employees, train proper sales techniques specific to the client’s product or service, and teach managers management skills and employee relations.● Collaborated with developers to create an in-house software solution through writing system specifications, screen mock-ups, interpreting user requirements, system testing, tracking, monitoring system enhancements, training documents, and providing implementation support.● Trained various types of users at all levels of the organization on how to effectively use over twenty different types of software, through training guides, webinars, and in-person weekly training.● Directly managed coordinators and interns.

Portland, Maine Area

● Traveled nationally to work with several high-profile retail clients to onboard new employees, train proper sales techniques specific to the client’s product or service, and teach managers management skills and employee relations. ● Developed interactive engaging e-learning training materials specific to each client's needs with PowerPoint and Adobe.● Hosted training webinars with hundreds of attendees using WebEx, Adobe, and GoToMeeting.

Westbrook, Maine

● Provide support and training to sales staff and new employees in-office procedures, computer applications, and accounts maintenance. Served as a calming influence in a fast-paced office.● Successfully started and completed several new products/projects for the company through research, training and development with all levels of the organization, as well as ensuring a smooth execution to the website.● Completed monthly webinars across the US to employers and job seekers through execution of successful marketing campaigns and banner advertisements on our websites.● Assisted with accounts payable, accounts receivable, and invoicing.

Bachelor Of Business Administration (Bba)

Associate Of Arts And Applied Sciences (A.A.S.), Baking And Pastry Arts

Activities and Societies: Completed the Early Enrollment Program - Completed Senior year of high school and Freshman year of college.