Kevin Shannon Email & Phone Number

Texas, United States

Dallas-Fort Worth Metroplex

Lancaster, TX

• Oversaw day to day operations and productivity of Network Engineering and IT Operations teams. Fostered work environment balanced between professional development, technology advancement, and maximizing user.
• Developed strategy to lend support to organization’s segmentation efforts and deliver savings
• Identified optimal network infrastructure to begin installation and testing
• Swapped out, upgraded significant number of NEs to increase stability and reliability

Dallas-Fort Worth Metroplex

Managed overall engineering of US carrier network. Recruited, developed, and coached high performing teams. Owned entire quality system, design process, and technical success. Analyzed operational inefficiencies to devise actionable solutions and translate strategy to effective action. Maintained strong working relationships with vendors, industry.

Dallas/Fort Worth Area

• Played pivotal role in architecture, design, implementation, capacity, and upgrade paths of a combined carrier class US telecom, US E911 and Global Enterprise networks. Managed international team of 40+ directors.
• Identified staffing gaps and quickly identified and recruited key staff swiftly using my network
• Designed infrastructures, engineering, and configurations to ensure billing/function and capacity
• Streamlined and reduced extraneous infrastructure to control costs and add to the savingsKEY COMPETENCIES: CONSISTENCY, RELIABILITY, PROFESSIONALISM, NETWORK INFRASTRUCTURE, COLLABORATIONEnsured uptime of critical.
• Identified with engineering staff crucial equipment, vendor selection and pricing
• Interfaced with executive leadership and stakeholders to identify funds, and procure equipment and services

Dallas–Fort Worth Metroplex, Texas, United States

• Oversaw telecom teams responsible for US national TDM and VOIP networks. Ensured organization services and results met high standards, provided technical and leadership support, and built positive relationships with.
• Leveraged deep knowledge of telephony and telecommunications networks to quickly adapt to challenges
• Communicated with staff to maintain strong morale, address concerns, and provide effective coaching
• Collaborated with internal teams, external stakeholders to ensure utmost quality of services, operations

As a member of the Executive Team; I was the strategic and tactical leader of Access One’s voice, data, transport, network planning, provisioning and Information Technology organizations. Worked with department heads in driving Access One’s vision and mission.· Lead the development of new products and services, vendor management reducing Access One’s.

Responsibilities included traffic engineering, management of complex and customer translations personnel, last tier of trouble isolation and resolution before manufacturer is engaged, new product releases, cost savings initiatives, business process management and internal training of other departments (Installation and Network Management) to better serve.

Responsibilities spanned several disciplines and provided the overall technology management of the local networks. Expertise in network interconnection arrangements for both transport and switching (including SS7); network distribution arrangements for both transport and collocation; capacity and traffic engineering, and network-based services and.

Responsible for call processing, switch Office Dependent Data design, 2nd level translations support, ConnectVu liason for Network Translations, new employee translations training and Team Lead for the West half of Allegiance Telecom, Inc. Network Translations with supervision of 4 employee’s and 8 switches. Technical point of contact for ILEC routing.

Responsible for call processing, trouble-shooting, new routing features implementation, inter-system networking, inter-system handoffs and translations design for the six Autoplex systems in Texas, Louisiana, Oklahoma and Missouri. Received the presidents team award for my contribution to the TDMA digital and ISUP launch. Received the President’s Team.

Education record

Education record