As an account manager I did the following:- Effectively communicate with clients, both verbally and in writing. -Listened to clients' needs and concerns, and then clearly explain how I and my team can help.-Increased our Agency’s Revenue by upselling clients' marketing packages and website sales-Identifying and solving problems for clients on a large and small scale by using creative and analytical thinking-Built and maintained relationships with clients. Developed trust and… Show more As an account manager I did the following:- Effectively communicate with clients, both verbally and in writing. -Listened to clients' needs and concerns, and then clearly explain how I and my team can help.-Increased our Agency’s Revenue by upselling clients' marketing packages and website sales-Identifying and solving problems for clients on a large and small scale by using creative and analytical thinking-Built and maintained relationships with clients. Developed trust and rapport with clients, and keep them satisfied with the company's services, and signed on to additional packages.-Managed my time and the time of my team effectively by strategically assigning and prioritizing tasks to meet deadlines.-Kept track of client information, contracts, and other important information that was vital to a successful campaign and relationship.-Managed and worked with a team of people, such as sales representatives, graphic designers, Ads Managers, and technical support staff. Show less

Responsibilities included running and reporting social media analytics for clients, presenting marketing suggestions and sending out weekly newsletter to international and California based clientele.