Analysis and transformation of company's legacy system to Windows based platform with a SQL Server back endWork closely with end company personnel to establish new core business processes and proceduresDesigned new databases and applications to manage company workflow, and improve manufacturing efficiencyApplications include Production Scheduling, Customer Relationship Management, Order Management, Shipping and Receiving systems, Purchasing, graphics design management workflow, and inventory management softwareDesigned document management software to improve shipping efficiency by 50% using electronic documentsDesigned and Implemented companywide barcode system for both finished good, outer carton labeling, and order management Created systems to manage company molding and manufacturing history data to increasing recall accuracy and efficiency by more than 90%Assisted in establishing company costing by providing tools to manage finished good costing data through both basic costs, and bill of material roll up costingProduced applications to improve traffic functions related to weather sensitive shipments by providing a most cost effective ship method based on delivery date, UPS Time In Transit Web Services, UPS Rate Shop Web Services and the National Weather Service five day forecastingDesigned database query tools enabling users to create custom reports with drag and drop control to allow run time aggregation of data including two dimensional and high resolution 3D charting capabilitiesDesigned and managed company help desk/project management tools as well as information technology asset management allowing management to maintain license and support contract informationCreate and manage crystal reports

Analyze current client systems/configurations, and document recommendations for new system designsPerform data conversions from ACT/MS Access to SQL Server, imports of legacy dataDevelop applications in C# to import/export data over web servicesDevelop SageCRM.com web applications, web sites and data managementCreate front end interfaces for Sage SaleslogixCreate end user documentation for database structures, system designs, and administrative tasksAdvanced query writing and report building using Crystal Reports 8.5, and XIQuery design, scripting, alert development using tools such as VineyardSoft KnowledgesyncMake recommendations for phase II developmentData synchronization using products such as Inaport/DynalinkTrain end users via webcasts

Analyze company's requirements and convert them into system design specificationsDesigned Contact Management and operations support databaseCreated Collocation management softwareEnsured data integrity with strict constraintsSuccessfully designed, tested, and implemented network management, and circuit inventory application using standard software development process. (Visual Basic 6 Front/Back end GUI, with Oracle 9i Database). Integrated new software with existing Element Management/Operations Support software.Application developed to be fully upgradeable to accept alarming information from current network alarm monitoring software.Developed training manuals, documentation and procedures in a web-based applicationDeveloped system test requirements documents, and methods of procedureDocumented procedures to support end user acceptance testing, and analyzed test resultsCreated deployment packages for new software as well as upgrades/patchesCarefully documented software issues in production environment, corrected the problem in code, and deployed new versions* Successfully maintained, troubleshot, and provisioned optical transport and WDM (Wavelength Division Multiplexing) equipment. (Nortel OC-192/TN-64X, Nortel OC-48/TN-16X, Ciena CoreDirector, Ciena CoreStream).* Engineered optical equipment, carrier facilities (OC-3, OC-12, OC-192, STM-1, STM-4, STM-16, STM-64) and integrated customer circuits.* Utilized Network Management Systems, Operations Support Systems (OSS), and various other platforms to diagnose, report, and track network activity. * Oversaw the 24x7 operation of Service Operations in regards to restoring service for optimal customer satisfaction. Troubleshot daily network issues and provided SLA (Service Level Agreement) support data to customers utilizing circuit analysis information, performance monitoring data, and network trend compilation data.

Analyze company's Central Information Monitoring System (CIMS) for enhancements.Document new requirements as given by end users, and management to be incorporated into new system.Created new database using MS SQL Server. Visual Basic 6.0 Back-End GUI, and management tool.Designed Database Schema, including tables, views, stored procedures, triggers, and security management.Maintained, and documented disaster recovery plans.Imported and exported critical data using DTS.Maintained Production and Development database, and ensured data replication.* Published System Design Documents, end user and management tool manuals to an intra-net site within company network.New company finance management/new contract program using Visual Basic/SQL Server.Managed and designed new company website incorporating HTML, ASP, DHTML