Krishna Patel, Mph Email & Phone Number

Atlanta, Georgia, United States

• Conducted a thorough regulatory landscape analysis, merging health policy research at state and federal levels, market research, and Center for Medicare and Medicaid guidelines for non-emergency medical transportation
• Identified pivotal opportunities for transportation support while recognizing the impact of Social Determinants of Health (SDoH) on health equity and access to care
• Applied the completed regulatory landscape analysis to ensure the product demonstrates regulatory compliance and conducted rigorous analysis of SOWs, RFPs, state health plans, and managed care organization broker.
• Conceptualized an AI-driven product with the capacity to greatly improve member satisfaction driven by user experience research, then effectively conveyed its benefits through a virtual presentation to C-suite executives

• Established and maintained comprehensive project plans, including milestones, and deliverables, resulting in enhanced project efficiency and on-time delivery
• Ensured chapter fulfilled the content and technical requirements of the publishing company, Elsevier
• Coordinated and communicated effectively across authors, editors, and publishers to ensure alignment on priorities and timelines
• Analyzed existing literature and synthesized findings to contribute to the understanding of the economic consequences of pandemics and strategies for mitigation

Atlanta, Georgia, United States

• Leveraged an understanding of the patient experience from prior pharmaceutical experience to help further define the existing product vision, roadmap, and value proposition
• Utilized Excel tools, including pivot tables and VLOOKUP, to analyze quantitative program enrollment data gathered after a marketing campaign, then translated insights derived from analysis into actionable decisions
• Established user stories to articulate business opportunities to better connect and leverage WebMD's various domains
• Used SQL to performed data analysis on a large data set to identify and address patient’s unmet needs to create an enriching patient experience

• Researched and created background documents on potential partner’s mission, values, goal, and needs to ensure alignment
• Facilitated the establishment of 6 strategic partnerships that closely aligned with our research, amplifying collaboration efforts and enhancing the organization's reach and influence within the environmental public.

Course: Healthcare Policy and Management 500 Instructor: Robert Merritt

• Refined knowledge of how Children’s could ensure a fluid, easy, and convenient patient experience through interviewing staff, shadowing patients and parents, and conducting independent research
• Identified 4 high-impact opportunities for improvement in the digital experience for parents and patients and then adopted our research findings into a presentation and presented our findings to the senior management.

• Led a cross-functional team of engineering, biology, and computer science students in launching a mobile application aimed to assist in the detection of concussions
• Developed a comprehensive business model canvas, facilitating strategic planning and alignment of value proposition
• Collaborated in writing an Institutional Review Board protocol which was approved June 2019 to start human subject testing
• Proficiently utilized REDCap to streamline data collection, management, and analysis, improving project efficiency

Stamps Health Services

• Assured strict adherence to HIPAA regulations by accurately inputting and safeguarding confidential patient, prescription, and insurance data in an EMR system, maintaining 100% compliance and protecting patient privacy
• Accurately processed and entered pharmacy claims, ensuring compliance with insurance regulations and timely reimbursement for patients and the pharmacy
• Contributed to pharmacy operations by delivering exceptional customer service to patients, supporting pharmacists, and efficiently filling prescriptions
• Guided newly-independent college students in understanding their prescription insurance and related topics

Shadowed Dr. Kalpit Patel's daily routine with his patients during his 12-hour shifts. Interacted with him and other medical professionals discussing treatment and other healthcare-related topics.

Master'S Degree, Public Health

Bachelor Of Science - Bs, Business Administration, Finance, General

Activities and Societies: Minority Association of Pre-Health Students (MAPS)- Vice President, Red Cross Club at GT- Campus Blood Drive.