Krishna Kumar Sharma Email & Phone Number

I am an Application Support Analyst at PageSuite, a leading provider of digital publishing solutions for publishers and media companies. I provide technical support and solutions to clients using the company's SaaS products, ensuring their satisfaction and retention.With 6 years of experience in information technology and customer service, I have developed strong communication, problem-solving, and analytical skills, as well as a customer-oriented mindset. I work with various tools and systems, such as MS SQL server, Zendesk, Jira, BMC Remedy, Omni, Kana, and Salesforce, to troubleshoot and resolve issues, escalate tickets, and document processes. I am motivated by learning new technologies and delivering high-quality service.