Krishnamurthy Ramakrishnan Email & Phone Number

Portland, Or, Us

-Successfully ventured into a new business space, gaining proficiency in managing customer and wholesale orders for NIKE, demonstrating adaptability and a commitment to expanding skill sets.-Building, leading, and optimizing cross-functional teams from the ground up for the SEC MANA initiative. This included front-end and back-end capabilities encompassing micro-services, API development, AWS services, CICD pipelines, and VUE JS, resulting in enhanced operational efficiency.-Involved with a team that develops the Nike Operations Workspace, a transformative initiative aimed at creating a unified and globally aligned user experience. This initiative is set to replace 45+ disparate solutions, streamlining order management processes. Projections indicate a 25% increase in employee net promoter scores and a 20% reduction in Marketplace Operations headcount, as manual order handling will be significantly reduced.-Led a team focused on building a unified order status visibility solution, providing a comprehensive view of customer orders from SAP to the delivery lifecycle, and improving transparency and efficiency across the organization.

-Design and end-to-end architecture for backend micro-services to implement Geo expansions, Integrated storefronts, Drop-ship partners, Nike/SNKR App rollouts, and integration with new DCs and Logistic partners-Initiated and directed the complete design and execution of an innovative No Rush shipping service for Consumer Orders-End to End PII solution for China compliance-Migration of the Order management on-prem stack to a cloud-based microservice stack ensuring high scalability and reliability-Dev-OPS and Implementation of CICD pipelines-Implementation of Disaster Recovery of purchase history and order submission for consumer ordersArchitected an Implementation to send consumer emails and populate consumer purchase history in under 5 seconds-ML-based solution for EDD prediction-Design reviews for technical products developed across consumer orders-Led multiple successful projects at Nike's distributed three-tier multi-lingual, multi-currency e-commerce application-Architected the Alert framework using Splunk, Signal Fx, Cloud watch, and Slack

Beaverton

-Improving talent by 1-1 coaching for reporters and interns-Enable execution of work across multiple squads with 50 people.-Planning and executing business and platform strategies interfacing with business and engineering stakeholders-Led the team that built purchase history services with millisecond response time improving product launch experience-Disaster recovery implementation for Order to Cash Tier 1 micro-service ecosystem-Proposing and managing budgets for projects and resourcing.-Involved in design and architecture review sessions with teams for business and platform initiativesInvolved in new business feature rollouts like BOPIS, SFS, STS, Platform Migrations, Implementation of extended Storefronts like Google, Facebook, and Instagram, Implementation of new DCs/Logistics partners, and Implementation of New Geo expansions-Completed transformation of the on-prem solution to a modern, scalable, and easily maintainable cloud (AWS) platform. This move allowed Nike to support explosive growth in global digital sales during pandemic-related physical store shutdowns. Furthermore, it unlocked an unprecedented potential to deliver more high-value product features with greater quality.-Led multiple successful projects at Nike's distributed three-tier multi-lingual, multi-currency e-commerce application responsible

-Prioritization of roadmap to ensure alignment with key stakeholder roadmaps for Order management and Inventory teams Developed feature sets for Reserve Online Pick up at Store and BOPIS implementations for order and inventory domain-Developing product definitions for Email, Purchase history, Order Orchestration, and Sourcing for consumer journeys for many Online to Offline programs like Assist in Stores, BOPIS, Ship from Store-Build key roadmap strategies and 3-year CSR plans considering both business and platform vision-Feature prioritization with Engineering and Program teams for smooth end-to-end execution of strategic initiates-Translating business-to-technical requirements-Involved in API and Functional Design

-Created AWS cloud-based micro-services for moving data from local data center to AWS cloud. These involved multiple AWS services: EC2, Dynamo DB, AWS Kinesis, Lambda's, SQS, SNS and others.-Implemented automated build pipelines using Jenkins to create and deploy self-enclosed AMIs-Implemented IBM Sterling Order Management System for Order Management and Inventory Management for Seamless commerce which involved utilizing digital inventory for store orders, Financial reconciliation, Order repository, and Store inventory visibility across geographiesClient Interfacing with multiple retail and Supply chain clients and involved in end-to-end implementation of Initiatives-Experience in managing diverse teams across geographies-Involved in pre-sale proposals, budgeting, and billing-Involved in end-to-end design, development, and testing of deliverables across different technology stacks-Implemented key supply chain and retail features across multiple pharmacy, apparel, and sports footwear clients-Feature prioritization and contribution to overall roadmap

-Application development and support for a pharmacy retailer's direct store-to-delivery module -Worked across 9 different applications implementing scale and reliability (Automated Item setup, Cost and Retail Management, Bottle Deposit, Wine/Cigarette tax, Managing Competition levels, and Mylar printing)- Applications supported contributed Digital DSD and Retail store for over 50 business users, 6000 stores while working with a cross geography dev team of close to 100 people-Trained in CRM packages UNICA Campaign and Salesforce. -Transitioned to transforming legacy reporting systems for a leading apparel manufacturer

- Worked on systems engineering for Infosys Retail, specializing in AS400 SYNON, JAVA, JSP, and SQL. - Involved in the development and support of 9 web applications for a leading pharmacy retailer.- Developed expertise in technology leadership, business analysis, and client interfacing.

Bachelor Of Engineering (Be), Electrical And Electronics Engineering

Predictive Ai And Decision Systems