Kris Porter

Kris Porter Email and Phone Number

IT Support Specialist
Kris Porter's Location
Des Moines Metropolitan Area, United States
Kris Porter's Contact Details

Kris Porter personal email

n/a
About Kris Porter

Kris Porter is a IT Support Specialist.

Kris Porter's Current Company Details

IT Support Specialist
Kris Porter Work Experience Details
  • Prairie Meadows
    Information Technology Help Desk Technician
    Prairie Meadows Aug 2022 - Dec 2022
    Altoona, Iowa, United States
    - Provided Tier 1 and Tier 2 IT Support, as well as Point-of-Sale (POS) System Support.- Opened, Resolved, and Escalated tickets within the Track-it Ticketing System.- Supported various Casino and Cash Operations related Software, escalating issues to the vendoras needed.- Imaged, Built, and Deployed Laptops, Desktop Computers, Mouse & Keyboard and Monitorsetups.- Assisted with Printer and Copier troubleshooting and maintenance, installed toner, escalatingissues to Copy Systems when necessary.
    View
  • Valve Corporation
    Level Design
    Valve Corporation Dec 2019 - Feb 2022
    - Co-designed two multiplayer levels and environment art assets for Counter-Strike: GlobalOffensive featured in-game from May 2021 through September 2021, and September 2021through February 2022.
    View
  • Bank Iowa
    It Support Specialist
    Bank Iowa Jun 2020 - Oct 2020
    West Des Moines, Iowa, United States
    - Opened, Resolved, and Escalated Tickets within the SolarWinds Service Desk Software- Provided Deskside and Remote Support for over a Dozen Branch Locations- Troubleshooted Windows 10, Microsoft Office 2016 and 365, Mitel Phone Systems, VeloCloudSD-WAN’s, Cisco Catalyst Switches, and more.- Supported Various Bank Related Software, such as Phoenix Customer Management, DepositProLaserPro, OnBase, ImageCentre, Q2 Co-Pilot, and More.- Imaged Workstations and Deployed Software with Microsoft Deployment Toolkit
    View
  • Ibm
    System Service Representative
    Ibm Oct 2019 - Mar 2020
    Des Moines, Iowa, United States
    - Performed Hardware Repairs and Maintenance as an Authorized Lenovo Technician- Worked with Walgreens for Preventative Maintenance and Hardware Repair on LexmarkPrinters- Diagnosed and Escalated Lenovo and Lexmark Hardware Related Issues when Necessary- Represented IBM, Lexmark, and Lenovo in a Professional Manor- Documented Repairs, Part Usage, Mileage, and more in a Labor Report
    View
  • Insight Global
    Pc Technician
    Insight Global Jun 2019 - Oct 2019
    Des Moines, Iowa, United States
    - Worked with IT at Farm Bureau for a Windows 10 Migration Project- Provisioned Windows 10 Workstations for Client Use- Managed User Permissions and Software Entitlements in Windows Active Directory- Provided Deskside Support and Troubleshooted Migration Related Issues via ServiceNow
    View
  • Unitypoint Health
    Hardware Technician Intern
    Unitypoint Health Feb 2019 - Jun 2019
    Des Moines, Iowa, United States
    - Assisted with Support Tickets for Workstations, Peripherals, Laptops, and Printers- Imaged Thin Clients and Laptops to Windows 10 with Windows Deployment Toolkit- Updated Asset Information in an Eracent Database
    View
  • Barnes & Noble, Inc.
    Book Seller
    Barnes & Noble, Inc. Dec 2017 - Apr 2018
    West Des Moines, Iowa, United States
    - Worked as a Cashier, Salesman, Stocker, and Customer Service Representative- Answered phone calls and placed product reservations for customers
    View
  • Hy-Vee, Inc.
    Produce Clerk
    Hy-Vee, Inc. Oct 2014 - Oct 2017
    West Des Moines, Iowa, United States
    - Worked in Produce department and Courtesy as needed- Helped customers locate products and made recommendations- Scored highly on Secret Shopper assessments
    View

Kris Porter Education Details

Frequently Asked Questions about Kris Porter

What is Kris Porter's role at the current company?

Kris Porter's current role is IT Support Specialist.

What is Kris Porter's email address?

Kris Porter's email address is kr****@****ibm.com

What schools did Kris Porter attend?

Kris Porter attended Des Moines Area Community College, Des Moines Area Community College, Waukee High School.

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