Leading the Corporate and Field HR Business Partner teams for Ethos Veterinary Health, which was previously the Specialty and Emergency Hospital business of NVA. Leading 9 HRBPs, who lead 30+ on-site HR Managers supporting our 150 hospitals across the US. This includes day-to-day support in employee relations, performance management, and HR operations and compliance, as well as leading people strategies to support retention, engagement, and business growth.

Led the HR Business Partner team for the corporate office (~1300 EEs), that supported three lines of business including Specialty/ER veterinary hospitals, General Practice clinics, and Pet Resorts, as well as the organizational design work involved with the company splitting into two businesses.

HR Business Partner for the Finance Division and Shared Services organization, supporting leaders in org design and changes, talent discussions, talent planning, performance management and development, and leadership coaching and assimilation.

Led HR team at a 300+ employee sized firm, including working closely with CEO to create and execute the people strategy and leading and developing HR team members.• Assessed HR operating model, team roles, and structure. Reorganized team roles / responsibilities and transformed HR operations including our policies and practices, with a focus on the employee experience and scalable solutions• Consulted with leaders on people impacts and initiatives• Executed an employee engagement survey, including action planning. Feedback from the survey was directly aligned with the firm’s 2019 goals• Led team through the creation and delivery of the first ever instructor-led manager training course at the firm • Partnered with the CEO on succession planning • Led team through implementation of new Learning Management System (LMS)• Created a strategy for recruiting at the firm, including creating a dedicated Recruiter role, identifying our process and structure for recruitments, and bringing in temporary external recruitment expertise • Revised year-end performance management program, driving performance-based compensation practices• Reviewed benefits strategy for market competitiveness, resulting in an increase in the company’s contribution of benefit premiums, increasing PTO for certain levels, and offering paid parental leave. • Created market-based salary ranges for architectural roles• Developed HR team members through 1:1 coaching and identifying on-the-job experiences aligned with their career aspirations

Partnered with leaders in IT, Customer Experience, & Sales/Marketing in developing and executing people strategies. Supported complex reorganizations, talent discussions, performance management and development, and leadership coaching.• Served as trusted advisor for EVP/CIO and VP of Customer Experience upon hires, including resulting IT transformation.• Partnered with leaders on reorganizations, including identifying appropriate organizational design/structure, assessing role and people impacts, building business cases for team restructures, creating communication plans • Partnered with leaders on creating and executing divisional people plans/strategies; determined people impacts based on business strategy. Projects/outcomes included job architecture, leadership development programs, reorganizations, talent reviews/assessments, performance calibrations, employee development programs, recruiting strategies, action plans driven by employee engagement survey, recognition programs, and assessing/reevaluating usage of contractors/consultants • Partnered with HR COE colleagues, including dedicated partners in Recruiting, Employee Relations, Learning & Development, and Compensation • Participated/contributed to HR projects, including the redesign of Premera’s internal movement process, redesign and new approach to performance improvement and corrective action, and partnering with HR leadership team to assess new Cloud-based HRIS

- Partnered with leaders on employee relations, including providing consultation on PIPs and terminations- Created a feedback program for the Merchandise organization, which included a needs assessment, feedback template, creating and delivering a feedback and coaching training to managers, and creating and executing a communication plan and timeline- Created and implemented a new PTO policy that was in accordance with Seattle’s new sick-leave ordinance.- Created and implemented leave management process & revamped the on-boarding and offer approval processes- Created a HR page on the company’s intranet site, including an FAQ site for managers and HR resources for employees- Completed I9 and FLSA audits and implemented appropriate changes so that zulily’s practices are in accordance with federal laws.

Delivered full cycle recruiting for all roles/levels for two years, followed by two years of providing HR business partner support.• Provided consultation to managers and leaders on employee relations, goal setting, performance management, PIPs, terminations, employee engagement, reorganizations, change management, & recruiting and hiring • Facilitated performance rating calibration meetings with managers, as well as 9-block orientation and calibration in conjunction with succession planning • Created and facilitated the full-day Staffing and Selection module of Symetra’s New Manager Success training program • Created Interview Guide for managers with aligned organizational competencies, a user guide for recruiters, documenting Symetra’s hiring practices and procedures, & created and managed content for Symetra’s online career page • Implemented new applicant tracking system (VirtualEdge); partnered with ADP to design the functionality of the system, completed user acceptance testing (UAT), and created implementation plan for rollout

Provided full cycle recruiting for UW’s temporary staffing program, including completing approximately 20 behavioral interviews per month, participating in career fairs, and filling approximately 30 positions per month.

Provided executive assistance to Regional Manager/VP, and provided HR Coordination support