Kristen Gordon Email and Phone Number

Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities. Responsible for building, developing and maintaining data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions. Designing and building technical processes to address business issues. Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics. Recruit, train, develop and supervise analyst-level employees. Ensure accuracy of data and deliverables of reporting employees with comprehensive policies and processes. Examine, interpret and report results of analytical initiatives to stakeholders in leadership. Oversee the data/report requests process: tracking requests submitted, prioritization, approval, etc. Develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements. Anticipate future demands of initiatives related to people, technology, and business within each department and design/implement solutions to meet these needs. Organize and drive successful completion of data insight initiatives through effective management of analyst and data employees and effective collaboration with stakeholders. Communicate results and business impacts of insight initiatives to stakeholders within the company.

Prepares business-related analyses and research in specific functional areas of a corporation or business unit to ensure the business needs of the unit are being met. Prepares forecasts and analyzes trends or performance in operations, accounting processes, investor relations, general business conditions and other related areas. Assists in the development of organization business policies, conducts special business-related studies and cooperates with other departments in the preparation of analyses of business processes and models. Knowledge of the principles of business analysis in the planning, reengineering, and requirement gathering for business strategies, structures, policies, practices, processes or information systems. Analyzes the organization and design of business processes and systems. Proficient in benchmarking, business process analysis and reengineering, change management and measurement, process-driven systems requirements. - Develops sustainable, repeatable and quantifiable business process improvements - Researches best business practices within and outside the organization to establish benchmark data- Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity, and reduced cost- Analyzes and measures the effectiveness of existing business processes- Determines how new information technologies can support reengineering business processes- Proficient in Microsoft Applications - PowerBi, Power Automate, PowerApps, Excel- Design Thinking/Creative Mindset

Provided technical support and services to professional employee groups in the Operations and Project Planning. Areas of specialty include pipeline and equipment corrosion, facilities engineering, measurement, instrumentation, mechanical engineering, pipeline integrity, pipeline engineering, SCADA, quality control, process piping, heating, ventilating and air-conditioning systems, construction, computer assisted design (CAD), process control systems, vibration, automation, etc. Conducted tests on equipment, calibrate systems, conducted inspections and technical investigations.

Anticipate and execute the needs of the business with a sense of urgency. Maintain a safe, reliable, and customer-focused environment. Strengthen relationships with customers and vendors. Assist in management of systems such as Element and ARI Fleet Management. Responsible for telematics requests such as tracking, reporting and training. Complete monthly payment process of ARI and Element invoices. Assist in monthly closing uploads.Oversee that all vehicles are disposed of properly, wire transfer completed and titles are dispersed in a timely manner. Assist in monthly, quarterly, and yearly tax reporting. Perform driver updates and fuel pin maintenance on all vehicles in ARI. Upload and process fleet and warehouse invoices through Catalyst. Assists leadership in warehouse inventory reconciliation and inventory management.

Responsible for ordering and purchase requests for materials and supplies with established suppliers.Accountable for expediting orders, resolving invoice disputes and handling material returns to meet business unit purchasing needs.Work closely with project teams and vendors for accurate material tracking.

Responsible for the supervision of front office activities, including HR administration, A/P, A/R, reception area, mail, purchasing and facilities maintenance. Supervises the work of office, administrative or customer service employees to ensure adherence to quality standards, deadlines are met, proper procedures are followed while correcting errors or problems. Implements corporate and departmental policies, procedures and service standards under management’s direction.Reviews records and generates reports regarding production, payroll and shipping in order to verify accuracy. Monitors work activities and evaluates performance. Prepares and maintains office records

Responsible for managing all office obligations such as accounting, purchasing, and receiving. Verify that all state and government reporting is maintained to the most recent standards. Quoting new and used cable to sell.Tracking and maintenance on all shop vehicles. All office duties such as answering the phones, paying bills, maintaining employee files, payroll, and much more.

Responsible for recruiting, hiring, training and developing exempt and non-exempt associates to ensure superior customer service, an understanding of processes in asset protection, operational effectiveness and high levels of product knowledge. Provide leadership and mentoring to maximize efficiency that will result in bottom line contribution.Reviewing sales and labor reports daily to maximize sales and profits accordingly and communicating this information to associates allowing them to make the right decisions for the business.