Kristen Lloyd Email & Phone Number

• Responsible for staging, preparing, filling orders for residents at long term care facilities.• Work under direct supervision of a Registered Pharmacist in prepackaging medication for dispensing according to government regulations.• Replenish and maintain Emergency Drug Kits (EDK).• Managed up to 10 direct reports responsible for filling, packaging, and preparing shipments of medications.• Facilitate interviews and hiring processes for new employees.• Provide yearly performance reviews to direct reports.• Manage office supplies for day-to-day operations.• Train new Pharmacy Technicians on procedures and expectations.• Accountable for the operational management of the inventory controls functions including incoming/outgoing deliveries, product expiry, returns, ordering, and credits.• Maintain a 99% on-time delivery launch rate.• Effectively write and manage technicians schedule to ensure coverage and on-time deliveries.• Perform non-sterile compounding per the USP 795 guidelines.• HIPAA Compliance Officer. Responsible for reporting any HIPAA violations.

• Entered data into AS400 to fill prescriptions and to obtain reimbursement/payment.• Communicated with long term care facilities to resolve billing and medication discrepancies.• Created new patient profiles and prescriptions on AS400.• Extensive knowledge of Medicare and Third-Party insurance billing. • Resolved prescription adjudication issues.

• Meijer Level 2 Certified Pharmacy Technician.• Managed patient profiles, medical history, and prescriptions on PDX (computer system).• Leveraged ScriptPro for automated filling of prescriptions.• Provided excellent customer service in a retail setting.