1. Executive Administrative Support (CPO): Organize and coordinate meetings, including preparing agendas, taking minutes, and following up on action items. Answer the telephone and manage incoming communications. Handle confidential correspondence, prioritize communications, and manage incoming requests. Manage special projects. Scan, copy and prepare CPO for meetings. Coordinate travel arrangements, prepare itineraries, and handle expense reports.2. Training Coordination. Prepare for training: coordinate logistics, send invitations, maintain RSVP lists, create name tags and table tents, manage room assignments, arrange catering, and prepare attendance/sign-in sheets. Coordinate and request Continuing Education Unit (CEU) credentials for training participants and send thank-you notes to presenters.3. Data Support: Manage staff access to data systems. Update data spreadsheets and systems. Create and analyze reports, flagging any outliers for further review. Respond to data-related inquiries and provide relevant insights using data. Manage cross-departmental file/ SharePoint file storage 4. Program Support: Ensure staff have the tools and resources needed for day-to-day program management. Delegate activities in partnership with interdepartmental administrative staff. Manage access to shared websites and program resources. Post positive social media messages Create collateral, documents, binders, and resource manuals. Print and distribute as requested. Updating directories, mailing lists, etc. Keep inventory of materials. Order materials and organize for distribution. Coordinate stuffing, shipping, and mailing program materials.5. Meeting Coordination and Documentation: Attend meetings, take notes, and transcribe minutes.

• Implemented and maintained up to 6 data and administrative systems ensuring accessibility, organization and accuracy.• Trained over 15 staff in the use of various tools and platforms, as well as oversee organizational technology needs.• Managed an average of 20 incoming applications per week, including cohort-based program applications (Ideator, Incubator and Impact Accelerator).• Recorded payments and purchases in QuickBooks including Amazon receipts, incoming receipts and reimbursements from staff and other missing payments.• Worked with Sr. Director of Operations to ensure all forms are connected seamlessly from Form Assembly and/or are manually added to Salesforce.• Co-led the SEG Equity Committee, focused on intersectionality, disability, poverty, etc.

• Planned and opened the Newport Entrepreneurial Hub in collaboration with RIHUB, which serves over 50 entrepreneurs. • Spearheaded the recruitment and onboarding process for 20 volunteers, attracting talented individuals who were passionate about supporting SEG’s mission.• Actively contributed to SEG’s Newport Initiative (a strategic project aimed at providing resources for entrepreneurs in Aquidneck Island) by engaging with stakeholders and community members to identify and address specific needs.

• Successfully implemented Salesforce Lightning with supervisor for over 12 SEG staff to utilize as a CRM.• Customized and developed all of the layouts and fields for Salesforce-facing applications. Including managing and assigning hundreds of entries in the master application.• Managed Talent Matchmaking program, which involved connecting over 1,000 job seekers with suitable employment opportunities; This included screening of application materials, communicating with internal and external stakeholders, matching candidates to viable job opportunities and monitor candidate hiring and retention data.• Worked with Director of Operations and Measurement on improving and tracking metrics for the Annual Impact Survey, which was distributed to a network of over 300 participants. • Created and managed all forms in FormAssembly, including tracking and entering all client information in Salesforce and FormAssembly.

I provided job coaching to unhoused individuals and transitional housing residents. Helped people craft resumes and apply to jobs. Met goal of helping 25 people become employed.