Kristopher Parada Email & Phone Number

Remote

Los Angeles, California, United States

Problem solve and use critical thinking to solve critical cases. If case cannot be solved, in charge of due diligence for the next level of support to take over case. Create and maintain a case queue and send cases to appropriate teams when necessary. Create and maintain the working client relationship.

Los Angeles Metropolitan Area

Oversee all freight shipping operations for outbound purchase orders. Managing and wave planning to ensure all orders are fulfilled in a timely fashion and as requested by the customer. Managing multiple different accounts on a daily basis. Maintain formal contact with the customer regarding any special needs for freight. Stand up pacer/ reach forklift, sit down forklift proficient. In charge of inventory control. Manage dock space and directing all yard traffic to dock doors including all inbound receiving shipments.

Los Angeles Metropolitan Area

In charge of:-Inventory Control-Conduct monthly inventory counts for warehouse inventory.-Monitoring inventory levels. Suggesting additional vendor purchases when needed.-Maintaining supplies needed for shipping and quality.-Verifying serial numbers with Excel spreadsheet.-Transfer hardware between warehouses to maintain accurate levels, both physically as well as via various software programs-Work in a cloud-based inventory management software.Hardware:-Hardware testing, including badges, clocks, and accessories.-Assists RMA department with inspections, repairs and returned customer hardware.-Fulfillment of orders-Printing and encoding badges-Updating clock application and OS. Configuring to customer database.Shipping:-Quality control on outgoing hardware. Package finished product for shipping (wrapping, boxing, void fill).-Using UPS shipping software to create labels.-Drop off urgent packages at nearest UPS location when needed.-Organizing customer pick up orders.-Creating, saving and emailing PDF shipping labels-No damaged raw material is accepted.Receiving:-Receiving inventory from vendors.-Tracking and management of received serial numbers, via Excel-Accepting incoming packages from delivery services (UPS, Fed-Ex, DHL, USPS, Etc.)Other:-Updating ticket status in CRM software-Answering hardware related questions from customers and internal personnel-Clean and maintain working area.

Los Angeles County, California, United States

Boosted team efficiency by moving materials with forklifts, cranes and other equipment. Oversaw team personnel and ensured that safety protocols were met. Prepared pallets of boxes for easy transportation between customer and storage locations. Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities. Reviewed daily production schedules to inform effective prioritization and delegation of tasks.

El Monte, California, United States

Developed rapport with patients to create safe and trusting environment for care. Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed. Provided safe mobility support to help patients move around personal and public spaces. Maintained clean personal areas and prepared healthy meals to support client nutritional needs. Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness. Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips. Worked to improve and enhance patient lives through effective and compassionate care. Administered medication as directed by physician.