Kritika Bhatia Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• Contributed by bringing new sales to the delegate sales team, by updating healthcare professionals about the scientific conferences and encouraging participation at the event.Key Contributions:
• Interacted telephonically with healthcare professionals to sell ‘Participation Conference packages’ for conferences namely: Orthopedics, Family Medicine, Radiology, Artificial Intelligence, Public Health & Physical.
• Provided administrative support to the team to facilitate smooth delegate registrations.
• Ensured payments were collected from the participating delegates.
• Gave overall support to the team and the conference as guided by the Project Leader to ensure the events success

Dubai, United Arab Emirates

• Assisted the Switzerland sales team, communicated and coordinated with 20 European customers based in Dubai. Handled luxury brands namely: Cerruti, Aigner, Police, Swiss Military Hanowa, Timberland, etc.Key.
• Collected 20 monthly retail sales report from distributors, to prepare sales analysis reports for the Sales Director and Key Account Managers for the European market.
• A Jr. Sales Coordinator helped prepare monthly analysis reports like: Top-seller report, Distributor sales report and Seasonal buyer trends report for all brands.
• Analysis reports helped increase sale by 33% monthly from 1.5M to 2M Dirhams monthly approx, due to up-selling the top seller products to all new & existing customers.
• Analyzed distributor retail sales and inventory report to understand: top performing products, sell-outs, stock distribution, stock holding, re-supplies and to avoid any loss of business.
• Point of contact between HK warehouse and EU customers, coordinated all order status/ logistical queries for all EU customer.

Dubai, United Arab Emirates

• Single Point of Contact (SPOC) for all HORECA, Walk-ins, Online & Telephonic customer in UAE & Saudi Arabia. Handled end - end operations, marketing events and official paperwork related to HACCP & ISO 22000.
• Was responsible for managing inventory, order processing, coordinating product delivery and payment collection efficiently.
• Managed all order transactions being SPOC for B2B & B2C customer accounts.
• Prepared sales quotations, contracts and sales orders for every customer in UAE & Saudi Arabia.
• Scheduled 15 - 20 deliveries approx on daily basis across UAE with two drivers and local couriers.
• Arranged licenses and export documentation for coffee beans delivery to SA.

Dubai, United Arab Emirates

• Provided continuous coordination & support between operations team, sponsors and customers for events.Key Contributions:
• Assisted for projects namely: Dubai Food Carnival ’15, Gitex Shopper ’15, and Expo Milan ’15 (in Italy).
• Continuous communication with sponsors and customers throughout each exhibition, to ensure operations run smoothly without any technical glitches.
• Provided administrative support to the team to facilitate smooth operations.
• Ensured payments were collected from the participating delegates.

Dubai, United Arab Emirates

• Coordinated and conducted end to end trainings for classroom trainings and OJTs for supermarket and head-office staffs. Conducted quarterly training audits for supermarkets all over UAE to spot training requirements.
• Solo trainings: Inductions- 10, Cashiers- 8, Stockers- 6, Team Building- 2, Stocker Trainings -2 and Cashier OJTs – 15.
• Scheduled, coordinated and executed classroom trainings and OJTs all over UAE for Supermarket and Head Office employees.
• Tested new POS system as per daily supermarket requirements and trained employees in 8 supermarkets i.e. cashiers, supervisors and store managers in over 3 months time period.
• Developed training manuals for Episys labelling system utilized by stockers and storekeepers.
• Conducted 3 training audits every quarterly at supermarkets from customer’s point of view to avoid municipality fines and also inculcated the learning outcomes into training models.

Ba Honors In Business And Human Resource Management, Business And Human Resource Management

Executive Diploma In Human Recourse Managment, Human Recourse Managment, 2.9

High School, Commerce- Business Administration And Management