Retail Store Manager
CurrentStrategically manage all aspects of retail operations, ensuring smooth day-to-day functioning of the Viking Sewing GalleryDevelop and implement sales strategies to drive revenue growth and meet targets.Train, mentor, and supervise sales staff to deliver exceptional customer service and product knowledge.Maintain a welcoming and organized store environment to enhance the overall customer experienceEngage with customers to understand their needs and provide personalized product recommendations and guidance.Demonstrate expert knowledge of sewing machines, accessories, and related products to assist customers in making informed purchasing decisions.Conduct product demonstrations and offer hands-on assistance to customers, ensuring they feel confident and supported in their purchases.Process transactions accurately and efficiently, handling payments, returns, and exchanges with professionalism and integrity.Follow up with customers to ensure satisfaction and cultivate long-term relationshipsDesign and deliver a comprehensive curriculum of sewing classes, catering to diverse skill levels and interests.Provide individualized guidance and feedback to students, fostering their growth and mastery of sewing skills.Organize and facilitate workshops, events, and special projects to inspire creativity and collaboration among participants.Stay abreast of industry trends and innovations to continually enhance the class curriculum and learning experience.